Customer Reviews
BROWNSBURG FLOWER SHOP
Local Brownsburg, IN florist
Local Brownsburg, IN florist
Date: Nov 06, 2024
Name:
Jerry s
State/Province:IN
Beautiful flowers!
Michelle Robertson's Reply:
Date: Nov 06, 2024, 8:14 am
Jerry, Thank you for your review, we really appreciate your business.
We look forward to helping you again very soon.
Michelle Robertson
Date: Nov 06, 2024
Name:
Rebecca B
State/Province:AZ
The arrangement was absolutely beautiful and exceeded our expectations!
Michelle Robertson's Reply:
Date: Nov 07, 2024, 1:05 pm
Rebecca, Thank you for your great review. We appreciate your business and look forward to helping you again very soon.
Michelle Robertson
Date: Oct 30, 2024
Name:
Lorrie N
State/Province:TX
Arrangement was beautiful. Only disappointment was 1 word was left out of the message. Looked like poor grammar.
Date: Sep 27, 2024
Name:
Danielle G
State/Province:IN
Friendly, fast service. Great product!
Michelle 's Reply:
Date: Sep 27, 2024, 8:29 am
Danielle, Thank you for your review. We appreciate your business and will continue to provide the best flowers and the best customer service.
Thank you again we are looking forward to working with you again very soon.
Michelle Robertson
Date: May 21, 2024
Name:
Angela A
State/Province:IN
beautiful flowers
Date: Mar 01, 2024
Name:
Diana N
State/Province:IN
The flowers are beautiful but the sender requested cat friendly flowers and there were two lillies included. I have to keep my flowers away anyway but thought you should know there was dangerous flowers included that would harm cats.
Michelle Robertson's Reply:
Date: Mar 02, 2024, 11:06 am
Hi Diana, Thank you for your great review. I apologize for the lilies in the arrangement, we will do better in the future. If this were to ever happen again, please let me know we will be happy to replace the arrangement or the individual flowers immediately. Thank you again and we look forward to creating something for you soon.
Date: Nov 09, 2023
Name:
Michelle M
State/Province:IN
Can't say enough good things about Michelle and the Brownsburg Flower Shop. We hired her to oversee and make the flowers for my daughter's wedding. She was very patient and provided recommendations as we narrowed down what we visualized for that day. Everything we ordered was fresh and beautiful. If you are looking for a florist to help make your wedding a beautiful day, don't hesitate to work with Michelle.
Michelle Robertson 's Reply:
Date: Nov 13, 2023, 10:37 am
Michelle, Thank you very much for your kind words. Weddings are such a big job and it makes me so happy to hear you were pleased. I enjoyed working with you as well.
Thank you again for allowing me to be a part of such a special day for your family.
Michelle Robertson
Date: May 27, 2023
Name:
Christy M
State/Province:IN
Gorgeous arrangement and looked like the picture on the website. I have ordered flowers in the past off line and they almost never use or look like the flowers in the picture provided. Great job!
Michelle Robertson's Reply:
Date: May 30, 2023, 7:31 am
Christy, Thank you for the review. We appreciate your business. We will continue to work to keep your business.
Thank you again.
Michelle Robertson
Date: May 26, 2023
Name:
Vernon P
State/Province:IN
I ordered flowers for my mother-in-law and my wife and both arrived looking so beautiful! Both were impressed with the color and quality of the flowers. My mother-in-law received fresh cut flowers that remained beautiful and aromatic for over a week! My wife's planter is still going strong and looks great!
I highly recommend Brownsburg Flower Shop!
Date: May 26, 2023
Name:
Andrew A
State/Province:IN
Was very easy, convenient and best of all she loved the floral arrangement
Michelle Robertson's Reply:
Date: May 26, 2023, 8:37 am
Andrew, Thank you for your great review. We very much value your business and will continue to work hard to keep you coming back.
Thanks again.
Michelle Robertson
Date: May 17, 2023
Name:
Shannon A
State/Province:IN
Staff was great to work with and the arrangement was beautiful.
Michelle Robertson's Reply:
Date: May 17, 2023, 10:07 am
Shannon, Thank you very much for your review. I am so glad you had a good experience with us. We will continue to make customer service and offering the best quality flowers our #1 priority.
Thank you again we appreciate you.
Michelle Robertson
Date: May 16, 2023
Name:
Thomas W
State/Province:IN
Great flowers!!
Delivery on time!
Michelle Robertson's Reply:
Date: May 17, 2023, 10:09 am
Thomas
Thank you for your review, so glad you had a great experience. Customer service and the highest quality flowers is our #1 priority.
Thank you again we appreciate you.
Michelle Robertson
Date: Apr 27, 2023
Name:
Karen H
State/Province:IN
Was very disappointed. Floral arrangement was not as elegant as displayed or expected for up charge.
Michelle R Robertson's Reply:
Date: Apr 28, 2023, 9:48 am
Karen, Thank you for letting us know that you were not pleased, I am so very sorry. I will credit your credit card a portion of the price, we would love for you to give us another try the next time you need flowers. Again I am very sorry and look forward to helping you in the future.
Michelle Robertson
Date: Apr 08, 2023
Name:
James B
State/Province:IN
First time ordering from Brownsburg Florist. Flower options online were plentiful. Ordering experience was easy. Received an email that the order was out for delivery on the day I chose. I heard from the recipient that they received the flowers and that they were beautiful. All I could ask for.
Michelle's Reply:
Date: Apr 10, 2023, 2:44 pm
James,
Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you again in the future.
Thank you!
Michelle.
Date: Apr 08, 2023
Name:
Mark W
State/Province:IL
Wonderful experience ordering flowers. My daughter enjoyed the arrangement and said they lasted long and smelled beautifully.
Michelle's Reply:
Date: Apr 10, 2023, 2:42 pm
Mark,
Thank you for your kind words! We are so happy your daughter loved her flowers. We look forward to taking care of you again in the future.
Thank you!
Michelle
Date: Mar 30, 2023
Name:
Lora F
State/Province:IN
Been ordering from this shop for decades- always helpful- kind-timely and flowers and arrangements are beautiful
Michelle Robertson's Reply:
Date: Mar 31, 2023, 8:00 am
Lora, It's so great to get reviews like this! We very much appreciate your business over the years we will continue to earn your business.
Thank you again.
Michelle Robertson
Date: Mar 17, 2023
Name:
Grace B
State/Province:IN
Flowers were beautiful and recipient was more than pleased.
Michelle Robertson's Reply:
Date: Mar 17, 2023, 7:48 am
Grace, Thank you very much for the great review. We appreciate your business. Looking forward to working with you again very soon.
Thank you very much.
Michelle Robertson
Date: Mar 15, 2023
Name:
Kim M
State/Province:IN
Flowers for arrangement I ordered were not available. I immediately got a phone call to inform me and offer substitutions. They did a beautiful job! Lovely arrangement!
Michelle Robertson's Reply:
Date: Mar 16, 2023, 8:39 am
Kim, Thank you for the great review. So happy your experience with us was good we appreciate each and every one of our customers and work very hard to provide great flowers and the best customer service possible. We look forward to working with you again soon.
Thank you
Michelle Robertson
Kim Merkel's Reply:
Date: Mar 16, 2023, 9:23 am
You have definitely earned a loyal customer in me!
Date: Mar 02, 2023
Name:
Earl L
State/Province:IN
excellent service! Everything was perfect!
Michelle Robertson's Reply:
Date: Mar 02, 2023, 10:22 am
Earl, We are happy you had a great experience with us, we look forward to helping you again very soon.
Thank You
Michelle Robertson
Date: Feb 28, 2023
Name:
Clarence E
State/Province:IN
Beautiful flowers and great service.
Michelle Robertson's Reply:
Date: Feb 28, 2023, 8:23 am
Clarence, Thank you for your review. We appreciate your business and will continue to offer the best flowers and great customer service.
Thank you again we are looking forward to helping you again soon.
Michelle Robertson
Date: Feb 28, 2023
Name:
John C
State/Province:IN
Flowers were priced right, and correct when I picked them as I had ordered them online.
Michelle Robertson's Reply:
Date: Mar 02, 2023, 10:21 am
John, Thank you for taking the time to give us a review. We appreciate your business and will continue to work to keep the best flowers and the best customer service.
Thank you again we look forward to working with you again soon.
Michelle Robertson
Date: Sep 06, 2022
Name:
Martha P
State/Province:KY
Lantern arrangement was beautiful! Thanks for delivering so quickly on day of order!!!
Michelle Robertson's Reply:
Date: Sep 06, 2022, 2:31 pm
Martha,
Thank you for leaving us a review. We are happy that you loved your arrangement. Thank you for your business and we look forward to working with you again in the future.
Michelle.
Date: May 11, 2022
Name:
Dawn H
State/Province:MD
They did not have the arrangement available that I ordered online. Customer service was poor.
Michelle Robertson's Reply:
Date: May 11, 2022, 8:33 am
Dawn, I am very sorry you were not pleased with our customer service. Whenever we are not able to fill orders exactly as pictured we always call our customers and be sure we can do something similar and make sure that will be okay. Possibly we did not do that for you and we are very sorry. We hope you will give us another chance in the future.
Thank you Michelle Robertson
Date: Apr 28, 2022
Name:
MARY I
State/Province:IN
The recipient was thrilled with the gift. She sent me a picture as I was in another state & it was as lovely as shown on line.
Michelle Robertson's Reply:
Date: May 11, 2022, 8:39 am
Mary,
Thank you for taking the time and leaving us a review. We are thrilled that you and the recipient loved the flowers. We appreciate your business and look forward to providing flowers for you again in the future.
Thank you!
Michelle
Date: Apr 28, 2022
Name:
Alisa L
State/Province:IN
Chose the :Designer's Choice" flowers with same day delivery. The flowers were gorgeous and the arrangement put a smile on my mom's face! Thank you for your quick delivery too. My family has lived in Brownsburg for several generations and we always use Brownsburg Flower Shop. Thanks again!
Michelle Robertson's Reply:
Date: May 11, 2022, 8:37 am
Alisa Thank you very much for your great review. We appreciate your business and look forward to serving you again in the future.
Thank you!
Michelle
Date: Apr 20, 2022
Name:
HOWARD S
State/Province:IN
This was by far the best arrangement the flowers were beautiful lasted a long time my wife was thrilled thank you for another great job
Michelle Robertson's Reply:
Date: Apr 21, 2022, 8:17 am
Howard,
Thank you for taking the time to leave us a review. We are thrilled that your wife loved her flowers. We appreciate your business and look forward to working with you again in the future.
Thank you!
Michelle
Date: Apr 20, 2022
Name:
Russell W
State/Province:NC
Always beautiful flowers and always great service. I have bought flowers here for many years!!
Michelle Robertson's Reply:
Date: Apr 21, 2022, 8:15 am
Russell,
Thank you for taking the time and leaving us a review. We appreciate your business and look forward to serving you again in the future.
Thank you!
Michelle
Date: Apr 08, 2022
Name:
Jamie S
State/Province:IN
The piece I received did not look like the ordering picture at all. Disappointed in the color scheme I received.
Michelle Robertson's Reply:
Date: Apr 08, 2022, 1:07 pm
Jamie, I am very sorry you were not happy with the flowers you received. I see this was a pick up order in our shop on March 25th had I known you were not pleased we would have made corrections to make you happy. I will mark your account so when you order next time you will receive a discount. I hope you give us another chance, we look forward to helping you in the future.
Michelle Robertson
Date: Mar 06, 2022
Name:
Stacia K
State/Province:IN
Very prompt. Great service.
Date: Feb 28, 2022
Name:
Jordan R
State/Province:IN
Beautiful flowers! Neat and clean arrangement.
Michelle Robertson's Reply:
Date: Feb 28, 2022, 7:56 am
Jordan, Thank you for your review we appreciate your time. We will continue to keep the best quality flowers and the very best customer service. Again, thank you so much.
Michelle Robertson
Date: Feb 28, 2022
Name:
Clarence E
State/Province:IN
Great service. Beautiful flowers and delicious chocolates.
Michelle Robertson's Reply:
Date: Feb 28, 2022, 2:00 pm
Clarence,
Thank you for taking the time to leave us a review. We are thrilled you loved your flowers and enjoyed the chocolates. We look forward to serving you again in the future and greatly appreciate your business.
Thank you!
Michelle
Date: Feb 28, 2022
Name:
Dianna W
State/Province:IN
Pickup was ready when I needed it. Staff very friendly
Date: Feb 12, 2022
Name:
Susan C
State/Province:IN
We are new to Brownsburg but I started following you before we moved because I was so impressed with your flowers. My birthday was last week and my son sent me flowers from you! I was thrilled! They were beautiful and smelled wonderful! I cannot wait until I have an occasion to order from you!
Michelle Robertson's Reply:
Date: Feb 13, 2022, 9:07 am
Susan, Thank you so much. What a wonderful review, we really appreciate your business and support of our family run flower shop. We will continue to work hard to keep you happy with our flowers as well as our customer service. Thank you again.
Michelle Robertson
Date: Jan 05, 2022
Name:
Jason w
State/Province:IN
It was great thanks for the speedy services
Michelle Robertson's Reply:
Date: Jan 09, 2022, 10:08 am
Jason, Thank you for your review. I am so glad we were able to work with you and that you had a great experience. We appreciate your business and look forward to helping you again soon.
Thank you again.
Michelle Robertson
Date: Nov 05, 2021
Name:
Vicki T
State/Province:IN
The arrangements are always fabulous and they last for close to 2 weeks!
Michelle Robertson's Reply:
Date: Nov 05, 2021, 9:41 am
Vicki, Thank you for taking the time to give us a great review. We appreciate you and will work to continue to provide the best flowers and customer service possible.
Thank you again.
Michelle Robertson
Date: Oct 27, 2021
Name:
Cynthia A
State/Province:IN
Good job
Michelle Robertson's Reply:
Date: Oct 28, 2021, 7:44 am
Cynthia, Thank you very much for your great review, we appreciate your business. We will continue to offer the best quality flowers and great customer service. We look forward to working with you again very soon.
Thanks again
Michelle Robertson
Date: Oct 18, 2021
Name:
Shannon S
State/Province:IN
Product order is not what I received. Paid $240 for Roses which were not availble. Received an arrangement with mainly leaves and foilage, barely any flowers and no Roses. Called the company about this to ask for a reduction in the price since I ordered Roses and didnt get any. Was told I would receive a reduction in the price and I would get an email regarding the information. It is now 3 weeks later with no email or refund.
Michelle Robertson's Reply:
Date: Oct 19, 2021, 8:02 am
Shannon, I again am very sorry you were not pleased with your order. We did issue you a refund towards your order, I do not know why you did not receive a email notification? Please be sure to check your credit card records I am sure it will reflect the refund. We appreciate your business and would like the opportunity to work with you again in the future. Please contact me personally if your records do not reflect the refund.
Thank you
Michelle Robertson
Brownsburg Flower Shop
317-852-4169
Date: Oct 15, 2021
Name:
Aaron B
State/Province:IN
They are a very polite and helpful staff, absolutely beautiful arrangement.
Michelle Robertson's Reply:
Date: Oct 15, 2021, 12:51 pm
Aaron, Thank you very much for your review. We appreciate your business, we work everyday to keep the best flowers and the absolute best customer service.
Thank you again, we look forward to helping you again very soon.
Michelle Robertson
Date: Oct 11, 2021
Name:
Nancy H
State/Province:GA
The delivery happened as promised and the receiver said they were beautiful! I lived in Brownsburg for 17 years and was happy to see you still in business.
Michelle Robertson's Reply:
Date: Oct 11, 2021, 6:57 am
Nancy, Thank you for your review, and thank you for remembering us. We have been serving Brownsburg and Hendricks county for over 60 years and plan on another 60. Thank you again and we hope to see you the next time you are in town.
Michelle Robertson
Date: Oct 05, 2021
Name:
Theresa P
State/Province:IN
Friendly and conscientious staff
Michelle Robertson's Reply:
Date: Oct 05, 2021, 2:40 pm
Theresa,
Thank you for taking the time to leave us a review. We do our very best to provide great customer service and treating our customers like family. We appreciate your business and look forward to serving you again in the future!
Thanks again!
Michelle
Date: Sep 30, 2021
Name:
April H
State/Province:IN
Very helpful!
Michelle Robertson's Reply:
Date: Oct 01, 2021, 1:01 pm
Hi April,
Thank you for taking the time we leave a review. We appreciate your feedback and are happy that you were pleased with our services. We look forward to helping you with any of your floral needs in the future!
Thank you! Michelle
Date: Sep 29, 2021
Name:
Dawn F
State/Province:IN
The bouquet was beautiful!! The florist called me to let me know they didn't have the exact arrangement that I ordered but she could create something similar. She even sent me a picture of the bouquet when she finished it. Great customer service as well as a great flower arrangement. Thank you!!!
Michelle Robertson's Reply:
Date: Sep 29, 2021, 7:52 am
Dawn, Thank you very much for taking the time to give us such a great review. We strive to have the freshest flowers great designers and the best customer service we can provide our customers. We want every experience you have with us to be fantastic. Thank you again we appreciate your business and look forward to working with you again very soon.
Michelle Robertson
Date: Sep 01, 2021
Name:
HOWARD S
State/Province:IN
GREAT PEOPLE,GREAT PRODUCT,NEVER DISAPPOINTED
Michelle Robertson's Reply:
Date: Sep 01, 2021, 11:23 am
Howard,
Thank you very much for your kind words. We strive to always provide great service and the freshest possible flowers. We appreciate your business and hope you order with us again soon!
Thank you
Michelle
Date: Sep 01, 2021
Name:
Stacey M
State/Province:IN
My mom absolutely loved her flowers! Thank you, the arrangement was gorgeous!
Michelle Robertson's Reply:
Date: Sep 01, 2021, 11:21 am
Stacey,
Thank you for taking the time to leave us a review! We are so happy that your mom loved her flowers. We appreciate your business and hope to serve you again in the future!
Thank you!
Michelle
Date: Aug 27, 2021
Name:
Patty E
State/Province:IN
Arrangement was very odd the person said this is not what she ordered
Michelle Robertson's Reply:
Date: Aug 27, 2021, 3:14 pm
Patty, I am very sorry you feel the arrangement was odd? The order was for a custom arrangement there were no specifics listed for the flowers. We would have been more than happy to exchange it for you had we known you were not pleased. Our customer satisfaction is very important to us and we are sorry you were disapointed.
Michelle Robertson
Date: Aug 23, 2021
Name:
John B
State/Province:IN
The flowers were perfect. The florist did an outstanding job. Brownsburg Flower Shop never disappoints.
Michelle Robertson's Reply:
Date: Aug 23, 2021, 9:53 am
Thank you John for your review. We very much appreciate your business. We will continue to work hard to offer the freshest flowers and the absolute best customer service.
Thank you again
Michelle Robertson
Date: Jul 30, 2021
Name:
Whitney M
State/Province:IN
they were absolutely beautiful!
Michelle Robertson's Reply:
Date: Jul 30, 2021, 9:44 am
Hi Whitney, Thank you very much for the great review. We appreciate your business and will work hard to always keep you happy with our flower selection as well as our customer service.
Thank you again, we look forward to hearing from you soon.
Michelle Robertson
Date: Jul 02, 2021
Name:
Linda F
State/Province:IN
Some of the flowers were not available for the arrangement I chose to send to my sister. The florist substituted available flowers, and created a beautiful arrangement.
Michelle Robertson's Reply:
Date: Jul 07, 2021, 12:07 pm
Linda, We appreciate your great review, we will keep working to provide the best quality flowers and great customer service. Your business is very much appreciated.
Thank you
Michelle Robertson
Date: Jul 02, 2021
Name:
Kaylee M
State/Province:IN
Very understanding and easy to work with. I had a great experience!
Michelle Robertson's Reply:
Date: Jul 07, 2021, 12:03 pm
Kaylee, Thank you so much for your great review. We appreciate your business and will continue to work hard to keep you happy with both our flowers and our customer service.
Thank you again.
Michelle Robertson
Date: May 29, 2021
Name:
Denise P
State/Province:IN
Lovely arrangement, delivered well before the service. Thank you !
Michelle Robertson's Reply:
Date: Jun 02, 2021, 7:50 am
Denise, Thank you for your review. We appreciate your business and will work hard to keep you happy with both the quality of our flowers and our customer service.
Thank you again.
Michelle Robertson
Date: May 25, 2021
Name:
Jonathan L
State/Province:UT
Some of the flowers for the selection I ordered were not in, so they made sure to tell me that and offer an alternative.
It was beautiful!!!
Michelle Robertson's Reply:
Date: May 25, 2021, 8:57 am
Jonathan, We are so happy you are pleased with the flowers. We will always call our customers to be sure they are aware if we have to make substitutions, also we offer a picture of the flowers before we deliver them. We want all of our customers happy with our flowers as well as our customer service. Thank you again for your review we will keep working hard for your continued business.
Michelle Robertson
Date: May 24, 2021
Name:
Vicki T
State/Province:IN
They were absolutely fabulous! Mom loved them!
Michelle Robertson's Reply:
Date: May 25, 2021, 8:59 am
Vicki, Thank you for your review, we are so happy your Mom loved her flowers!! We appreciate your business and will continue to work hard to keep you happy.
Thanks you
Michelle Robertson
Date: May 20, 2021
Name:
Jerry S
State/Province:IN
This arrangement was the best that I have received from any flower shop over the past 20 years. I do get flowers often for my wife and she was blown away by these. As I was leaving the store, a man walked in and told the clerk “I want what he has”. This arrangement is awesome and I will get it again. Thanks BB flower shop!
Date: Apr 27, 2021
Name:
Diana L
State/Province:MI
The professionalism and pure customer I received from this florist is beyond expectation!
Date: Apr 24, 2021
Name:
Judith C
State/Province:FL
Well done! Thank you.
Michelle Robertson's Reply:
Date: Apr 26, 2021, 7:48 am
Judith, Thank you for your review we appreciate it. I am so glad you were pleased we look forward to helping you again in the future.
Thanks again
Michelle Robertson
Date: Apr 16, 2021
Name:
Elaine W
State/Province:IN
Some of the flowers were not available. This has happened before. The arrangement sent was nothing like what I ordered and for the price it was disappointing
Michelle Robertson's Reply:
Date: Apr 16, 2021, 8:03 am
Elaine, I am very sorry you were not pleased with your arrangement. I understand your frustration that we have not always had the exact flowers that are pictured on our website, we do always call to try to explain what we have available so that we can send something that you will be happy with. I will personally make sure if you order again that we take special care to create an arrangement you will be especially pleased with.
Thank you
Michelle Robertson
Date: Apr 10, 2021
Name:
Allison S
State/Province:MI
Quick and beautiful delivery
Michelle's Reply:
Date: Apr 10, 2021, 8:06 am
Allison,
Thank you so much for taking the time to leave us a review. We are so happy you were pleased with your flowers and that our delivery service was in a timely manner. We look forward to taking care of your flower needs in the future.
Thank you for your business. We truly appreciate it!
Michelle
Date: Apr 06, 2021
Name:
Andrew S
State/Province:IN
Quick, easy, looked fantastic.
Michelle Robertson's Reply:
Date: Apr 07, 2021, 7:55 am
Andrew, We are thrilled you had a great experience with us. We appreciate you taking the time to give us a review and look forward to helping you again soon.
Thank you again
Michelle Robertson
Date: Apr 01, 2021
Name:
Robert A
State/Province:IN
The recipient sent us a photograph of the high quality and exceptionally beautiful, colorful and cheery arrangement from the "Deal of the Day." Brownsburg Flower Shop delivered when other national florists did not. Outstanding quick delivery!
Michelle Robertson's Reply:
Date: Apr 07, 2021, 7:54 am
Robert, Thank you for your review. We appreciate your business we make sure to always provide our customers the best possible service we can and the best flowers as well. We look forward to helping you again soon. Thank you again
Michelle Robertson
Date: Feb 28, 2021
Name:
Kevin V
State/Province:IN
Last minute order and delivered on time.
Michelle Robertson's Reply:
Date: Mar 01, 2021, 7:59 am
Hi Kevin,
We thank you for your great review. I am thrilled we were able to help you out and look forward to working with you again. Thank you again
Michelle Robertson
Date: Feb 11, 2021
Name:
Steve C
State/Province:WI
I was very impressed with the service. Although when I ordered thru the website, it stated the order may not be filled on that date. However, the order was delivered within 2 hours. Customer was very happy with the arrangement
Michelle 's Reply:
Date: Feb 11, 2021, 3:20 pm
Steve,
thank you for taking the time to leave us a review. We are so happy we could fill this order for you and deliver it same day. We are happy you loved your flowers and look forward to taking care of any flower needs you have in the future.
Date: Jan 06, 2021
Name:
Bethany L
State/Province:IN
My grandma was very happy with her flowers and chocolate. Brightened her day. She was very lonely over Christmas due to lockdowns at her facility. It was also her first Christmas without grandpa. Thanks Brownsburg Flower Shop!
Michelle Robertson's Reply:
Date: Jan 07, 2021, 3:35 pm
Bethany, Thank you for the great review. We very much appreciate your business and thrilled your Grandma was pleased. We will continue to work hard to provide the best customer service as well as the best flowers for our customers. We look forward to helping you again soon.
Thank you
Michelle Robertson
Date: Jan 06, 2021
Name:
Crystal W
State/Province:IN
Our gift recipient loved them. Thanks!
Date: Jan 05, 2021
Name:
Stacy F
State/Province:AZ
I ordered flowers for friends and they were thrilled. The bouquet was beautiful and deliver on time. Thanks!
Michelle Robertson's Reply:
Date: Jan 07, 2021, 3:41 pm
Stacy, Thank you for your review, we appreciate your business. We will continue to offer our customers the best customer service, flowers and delivery options. Thank you again we look forward to helping you again very soon.
Michelle Robertson
Date: Dec 31, 2020
Name:
Sandra V
State/Province:IN
Always produce a beautiful piece. Very prompt on delivery.
Michelle Robertson's Reply:
Date: Jan 07, 2021, 3:45 pm
Sandra, Thank you for your review. We are glad you have been pleased in the past and again with your latest purchase. We will keep working to offer you the best service and flowers possible.
Thank you again
Michelle Robertson
Date: Dec 22, 2020
Name:
Julie F
State/Province:IN
I have ordered several arrangements and never been disappointed. Flowers are always so beautiful and long-lasting.
Michelle Robertson's Reply:
Date: Dec 22, 2020, 12:24 pm
Julie, Thank you very much for taking the time to give us a great review. We value your business and look forward to taking care of you again in the New Year.
Michelle Robertson
Date: Dec 19, 2020
Name:
Elaine W
State/Province:IN
I ordered the boxwood and I was called band informed it wasn't available. I was disappointed but something comparable in price was sent
Michelle Robertson's Reply:
Date: Dec 19, 2020, 7:48 am
Elaine, Thank you for your order and taking the time to give us a review. I am sorry we were not able to fill your order with the Boxwood tree you ordered but am glad you were pleased with the substitution we provided. Thank you so much for your understanding and we very much appreciate your business. We look forward to filling orders for you again.
Michelle Robertson
Date: Dec 07, 2020
Name:
Joe V
State/Province:IN
The rises were fresh and prefect !!
Michelle Robertson's Reply:
Date: Dec 19, 2020, 7:45 am
Joe, Thank you very much for your order and taking the time to give us a great review. We appreciate your business and look forward to taking care of more orders for you in the future.
Thank you again.
Michelle Robertson
Date: Nov 16, 2020
Name:
Robert L
State/Province:OR
Just tremendous service and professionalism. Brownsburg Flower reached out to me multiple times as the arrangement for my mother was designed, completed and then delivered (which trickier than I thought). I live in Oregon and Brownsburg Flower had an amazing hometown feel. I have ordered twice and will continue to patron this superb flower shop.
Date: Nov 06, 2020
Name:
Rita R
State/Province:IN
Easy online ordering. Arrangement was delivered on time and was beautiful
Date: Oct 23, 2020
Name:
Diane C
State/Province:IN
Great customer service and product
Date: Oct 18, 2020
Name:
Renee G
State/Province:IN
The lady I worked with did a great job making my father in laws arrangement incorporating his red white blue suspenders. She was very nice and helpful.
Michelle 's Reply:
Date: Oct 19, 2020, 7:39 am
Renee, Thank you for taking the time to give us a review. I am so glad you were pleased with the arrangement I love it when I can incorporate personal items in arrangements it makes it all mean so much more for everyone. We will continue to earn your business with every order we fill for you. Thank you again we appreciate you.
Michelle Robertson
Date: Oct 08, 2020
Name:
Ronald K
State/Province:IN
Fruit basket was great and delivered same day thanks for the great service.
Date: Oct 07, 2020
Name:
Stephanie S
State/Province:IN
The peace lily was beautiful and arrived at the service on time. Was very happy and appreciative that I could do it all on line!
Date: Sep 07, 2020
Name:
Abby B
State/Province:IN
Beautiful peace lily, thank you so much!
Michelle 's Reply:
Date: Sep 08, 2020, 7:57 am
Abby, Thank you for your review. We appreciate your business and will continue to earn it by providing the best flowers and plants as well as the best possible customer service. Thank you again, we look forward to helping you again soon.
Michelle Robertson
Date: Sep 06, 2020
Name:
Allison B
State/Province:IN
The flowers were absolutely beautiful! My husband said ordering was easy and communication was great. We would happily order in the future!
Michelle 's Reply:
Date: Sep 08, 2020, 8:00 am
Allison, Thank you for your review. I am glad the ordering process was easy for your husband. We will continue to earn your business by providing the best flowers and plants as well as the best possible customer service. Thank you again and we look forward to helping you again soon.
Michelle Robertson
Date: Sep 01, 2020
Name:
Emelie R
State/Province:IN
Beautiful flowers and quick delivery! Thank you so much!
Michelle 's Reply:
Date: Sep 01, 2020, 11:15 am
Emelie,
Thank you for taking the time to leave us a review. We are thrilled that you loved your flowers! We will continue to work hard to provide great flowers as well as great customer service. Thanks so much again!
Michelle
Date: Aug 31, 2020
Name:
Annette M
State/Province:IN
Arrangement was beautiful! On time delivery. Thank you!
Michelle 's Reply:
Date: Aug 31, 2020, 1:15 pm
Annette,
Thank you for taking the time to leave us a review. We are so happy to hear you that you were happy with your flowers and the delivery time. We look forward to taking care of your flower needs in the future. Thanks so much again!
Michelle
Date: Aug 29, 2020
Name:
Charles and Sue B
State/Province:IN
Excellent.
Michelle 's Reply:
Date: Aug 29, 2020, 9:08 am
Charles and Sue,
Thank you for taking the time to leave us a review. We are thrilled that you were happy with our services. We will continue to provide great flower and service and we look forward to taking care of your flower needs in the future. Thanks so much again!
Michelle
Date: Aug 24, 2020
Name:
Jon W
State/Province:IN
Wonderful experience. I will be using this service again. Great communication as well!
Michelle 's Reply:
Date: Aug 28, 2020, 2:26 pm
Jon,
Thank you for taking the time to leave us a review. We are so happy that you were happy with your experience with us. We will continue to provide great flowers and great customer service. Thanks so much again!
Michelle
Date: Aug 20, 2020
Name:
Justin C
State/Province:IN
Great service and people, beautiful flowers
michelle 's Reply:
Date: Aug 20, 2020, 9:43 am
Justin,
Thank you so much for leaving us a review! We are so thrilled that you loved the flowers we did for you and that our service was great as well. We take pride in treating our customers like family and we appreciate your business! Thanks so much!
Michelle
Date: Aug 19, 2020
Name:
Helen S
State/Province:IN
Delivery OK. Purchased the candy. Flowers offered seem to me to be much higher prices than other florists. You might sell more products if priced even
a little lower. My granddaughter turning
21st B day was happy.
Thanks!
Katie 's Reply:
Date: Aug 20, 2020, 9:44 am
Helen,
Thank you so much for your review! We appreciate your comments and feedback. Thank you for your business, it's very appreciated.
Michelle
Date: Jul 22, 2020
Name:
Cathy R
State/Province:FL
Beautiful arrangement
michelle 's Reply:
Date: Jul 22, 2020, 8:05 am
Cathy,
Thank you for leaving us a review. We are happy that you enjoyed your flowers! We hope to provide more beautiful flowers for you in the future. Thanks again!
Michelle
Date: Jul 20, 2020
Name:
Ruth L
State/Province:IN
I received the most beautiful floral bouquet!! Loved it.
Michelle 's Reply:
Date: Jul 21, 2020, 1:11 pm
Ruth,
Thank you for taking the time to leave us a review. We really appreciate the feedback and are happy to hear that you loved your flowers! We hope to send you more beautiful flowers in the future. Thanks again!
Michelle
Date: Jul 18, 2020
Name:
Karen P
State/Province:IN
Friendly and prompt Delivery service ! Helpful shop service to pick colors in arrangement!! Well done !!
Michelle 's Reply:
Date: Jul 20, 2020, 7:48 am
Karen, Thank you for your review, we are thrilled you are pleased with our flowers as well as our service. We are looking forward to working with you again!
Again thank you.
Michelle Robertson
Date: Jul 14, 2020
Name:
Joshua W
State/Province:CA
My friend let me know that she loved the flowers! Very easy and straight forward ordering process. Left a color substitution request in the special instructions, they let me know they would be able to accommodate my request, even on short notice. Will definitely order again! -Josh
Michelle 's Reply:
Date: Jul 15, 2020, 8:14 am
Joshua,
Thank you for leaving us a review! We always appreciate the feedback from our customers. So happy that your friend loved the flowers. We look forward to providing flowers for you in the future! Thank you so much for your business and support.
Michelle
Date: Jul 11, 2020
Name:
Jennifer B
State/Province:IN
All my orders have been beautiful and delivered quickly
Michelle 's Reply:
Date: Jul 13, 2020, 8:33 am
Jennifer,
Thank you for taking the time to leave us a review. We are happy to hear that you are pleased with your orders that you place with us. We will continue to strive to provide great flowers and great service! We appreciate your business and look forward to continue serving you.
Michelle
Date: Jul 07, 2020
Name:
Lisa B
State/Province:IN
Suggest only charging one fee with multiple items going to the same place
Michelle 's Reply:
Date: Jul 08, 2020, 9:09 am
Lisa,
Thank you for taking the time to leave us a review. We will be contacting you shortly to get a better understanding of what went wrong with your order. We really appreciate your feedback as it will help us better serve our community!
Michelle
Date: Jun 29, 2020
Name:
Paul and Lindsey W
State/Province:IN
Wonderful service and communication. Beautiful flowers!
Michelle 's Reply:
Date: Jun 29, 2020, 11:01 am
Paul and Lindsey,
Thank you for taking the time to leave us a review. It always makes us feel good when we know we are doing our part and communicating effectively with our customers. We are also so happy that you loved your flowers! Thank you so much for your business and we look forward to working with you again in the future. Thank you!
Michelle
Date: Jun 29, 2020
Name:
Monica C
State/Province:IN
You were out of the one I ordered, but called to suggest a substitution and made it beautiful! Thank you!
Michelle 's Reply:
Date: Jun 29, 2020, 10:59 am
Monica,
Thank you for taking the time to leave us a review. We are so happy that you enjoyed the flowers and were so understanding about the substitution needed. We appreciate your business and look forward to serving you again in the future. Thank you!
Michelle
Date: Jun 26, 2020
Name:
Katie H
State/Province:IN
Arrangements are always beautiful and creative and service is wonderful!
Michelle 's Reply:
Date: Jun 26, 2020, 9:10 am
Katie,
Thank you for taking the time to leave us a review. We are so happy that you always love your flowers. We try to keep things different and new every week for our customers. We look forward to continue to make beautiful arrangements for you! We appreciate your business. Thank you!
Michelle
Date: Jun 25, 2020
Name:
Robert B
State/Province:IN
You guys are awesome, the flowers were very pretty, my wife loved them. Delivered same day within an hour of my order being placed! Will definitely order again and highly recommend them to anyone looking for flowers
Michelle's Reply:
Date: Jun 25, 2020, 11:43 am
Robert,
Thank you very much for taking the time to leave us a review. We are so happy that your wife loved her flowers. We appreciate your business and look forward to helping you with your flower needs in the future. Thanks again!
Michelle
Date: Jun 22, 2020
Name:
Jennifer C
State/Province:IN
Very happy with the order and service.
Michelle 's Reply:
Date: Jun 22, 2020, 7:58 am
Jennifer,
Thank you so much for taking the time to leave us a review. We are happy to hear that you enjoyed the flowers and were happy with our customer service. We look forward to helping you again with your flower needs in the future!
Michelle
Date: Jun 16, 2020
Name:
Amie D
State/Province:IN
These were a gift from my friend. They apparently called her and sent a picture to make sure she liked them. And they are very beautiful, and the delivery person was very nice.
Michelle 's Reply:
Date: Jun 16, 2020, 11:22 am
Amie,
Thank you for taking the time to leave a review. We appreciate your feedback! We are very happy that you were pleased with your flowers. We send pictures to all our customers to make sure they are happy with what they purchased before it goes out the door. Providing great flowers and good customer service is extremely important to us. Thank you again and we are thrilled that you are enjoying your flowers.
Michelle
Date: Jun 12, 2020
Name:
Marsha A
State/Province:IN
I ordered the colorfulness basket, and they called to make some subs. Then they sent me a text with the picture of the substituted items in an arrangement. I asked a question and then approved. My friend loved the flowers. She told me a week later they were still beautiful and they were in her line of sight. Thanks!
Michelle 's Reply:
Date: Jun 13, 2020, 9:37 am
Marsha,
thank you for taking the time to leave us a review. We appreciate your feedback! Thank you so much again for understanding about the substitutions. We are so happy to hear that the flowers lasted her a while, we try our very best to keep our flowers super fresh for our customers so they get to enjoy them as long as possible. We appreciate your business and look forward to taking care of you again soon!
Michelle
Date: May 25, 2020
Name:
Elaine W
State/Province:IN
Everything went smoothly.
Michelle 's Reply:
Date: May 26, 2020, 3:45 pm
Elaine,
Thank you for taking the time to give us a review. We are happy that everything went well for you. We appreciate your business and look forward to taking care of any flower needs you may have in the future. Thanks again!
Michelle
Date: May 25, 2020
Name:
Tori S
State/Province:IN
I live 3 hours away and they were so accommodating over the phone to help me get my mom and sisters flowers delivered and put together!!
Michelle 's Reply:
Date: May 26, 2020, 3:44 pm
Tori,
Thank you so much for taking the time to leave us a review. It always makes us feel good when we make our customers day. We are so happy that we could help you get flowers to your sister and mom. Thank you for giving us the opportunity to serve you and we look forward to helping you with any flower needs in the future! Thank you again!!
Michelle
Date: May 25, 2020
Name:
Karen B
State/Province:IN
Excellent customer service, on-time delivery as promised, beautiful arrangement.
Michelle 's Reply:
Date: May 26, 2020, 3:41 pm
Karen,
Thank you so much for taking the time to leave us a review. We appreciate your feedback! We always take customer service very seriously so we are happy to hear we are doing a good job in that area. Also, so thrilled that you loved your flowers. We look forward to taking care of you again in the future. Thank you again!
Michelle
Date: May 23, 2020
Name:
LeeAnne C
State/Province:IN
Easy to order online. Flowers were fresh and beautiful.
Michelle 's Reply:
Date: May 26, 2020, 3:47 pm
LeeAnne,
Thank you for taking the time to leave us a review. We apprecite your feedback. We are thrilled that you were able to order flowers off of our website with ease and that you enjoyed your flowers! We look forward to helping you again in the future. Thank you again for your business.
Michelle
Date: May 22, 2020
Name:
Kaye S
State/Province:IN
Beautiful flowers.
Michelle 's Reply:
Date: May 26, 2020, 3:49 pm
Kaye,
Thank you for taking the time to leave us a review. It is great to hear that you enjoyed your flowers! It is our goal to provide top quality flowers to our customers. We look forward to taking care of your again in the future. Thank you again for your review and your business.
Michelle
Date: May 19, 2020
Name:
Jonathon C
State/Province:IN
This was fantastic. the delivery was perfect, the flowers were amazing. my mother was very happy
Michelle 's Reply:
Date: May 19, 2020, 3:34 pm
Jonathon,
Thank you very much for taking the time to leave us a review. We are so happy that you had a great experience ordering flowers from us for your mom. We are thrilled that she loved her flowers! we look forward to helping you with any of your flower needs in the future. Thank you again!
Michelle Robertson
Date: May 18, 2020
Name:
Gail S
State/Province:IN
Didn’t have what the website said they did. After a redo I was very happy
Michelle 's Reply:
Date: May 18, 2020, 8:10 am
Gail, Thank you for your review. We try to keep as much as we can in stock to be able to fill orders to what is offered on our website. We try to go by what is most often ordered from our website, with the struggle of keeping the freshest product available it is almost impossible to also keep every option on our website fresh and available at all times. I am glad we were able to contact you and send something you were pleased with. Thank you again for your business and we are looking forward to helping you again.
Michelle Robertson
Date: May 16, 2020
Name:
Kristina P
State/Province:IN
The succulents were just what I ordered.
Michelle's Reply:
Date: May 16, 2020, 7:19 am
Kristina, Thank you for your review, we appreciate your business. We are just getting into succulents and are thrilled to hear you are pleased with your succulents, in fact we just got another shipment in yesterday with some amazing ones!! Thank you again.
Michelle Robertson
Date: May 15, 2020
Name:
Susan F
State/Province:IN
Beautiful flowers! Delivery was timely. Ordering was very easy.
Michelle's Reply:
Date: May 16, 2020, 7:27 am
Susan, Thank you for your review. We are so glad your experience with us was a good one. We will continue to work hard to keep our customers pleased with our flower quality and our customer service. We appreciate your business.
Thank you again .
Michelle Robertson
Date: May 13, 2020
Name:
Lynda F
State/Province:IN
It was beautiful.
Michelle 's Reply:
Date: May 14, 2020, 8:46 am
Lynda,
Thank you for taking the time to leave us a review. We are so happy that you were happy with your flowers. We appreciate your business and look forward to helping you with your flower needs in the future. Thanks again!
Michelle Robertson
Date: May 13, 2020
Name:
Christopher T
State/Province:IN
Especially during the uncertain times of Covid-19, I want to thank BFS for doing a some-day delivery. It was my girlfriend's Father's birthday who had passed away a few years ago and I wanted to do something for her. I was able to log in and order within minutes. They even called when it was time for them to be delivered. Thank you!
Michelle 's Reply:
Date: May 14, 2020, 8:45 am
Christopher,
Thank you for taking the time to leave us a review. We are so happy we could help you out and get flowers to your girlfriend to honor her father. We thank you for trusting us to take good care of your order for such a special occasion. We look forward to helping you again in the future.
Michelle Robertson
Date: May 12, 2020
Name:
Lori P
State/Province:IN
The arrangement is beautiful, I wasn't home at the time of delivery but I received a phone call letting me know they were on my feont porch.
Michelle 's Reply:
Date: May 12, 2020, 12:32 pm
Lori,
Thank you so much for taking the time to leave us a review. We are thrilled that you love your flowers. We are also happy to hear that our driver called to let you know a deliver was made. Thank you again!
Michelle
Date: May 12, 2020
Name:
Thomas C
State/Province:IN
The flowers were absolutely beautiful. My daughter was so excited. Will def use again.
Michelle 's Reply:
Date: May 12, 2020, 12:27 pm
Thomas,
Thank you so much for taking the time to give us a review. We are so happy that your daughter loved her flowers! It always makes us feel good when we brighten someones day. We look forward to taking care of your flower needs in the near future. Thank you again!
Michelle
Date: May 11, 2020
Name:
Nancy L
State/Province:IN
The bouquet was absolutely GORGEOUS and, several days later now, it is still just as fresh and pretty as when it first arrived. Wonderful bouquet!! Thank you!
michelle 's Reply:
Date: May 12, 2020, 12:38 pm
Nancy,
Thank you so much for taking the time to leave us a review. We are thrilled that you loved your flowers and that they have stayed so fresh for you. We strive to have the best flowers and do our best in store to take great care of them so they stay nice and fresh for our customers as long as possible. Thank you for your kind comments.
Michelle
Date: May 09, 2020
Name:
Tricia C
State/Province:IL
Beautiful flower arrangement and friendly service. Thank you.
Michelle 's Reply:
Date: May 12, 2020, 12:41 pm
Tricia,
Thank you so much for taking the time to leave us a review. We are so happy that you loved your flowers. We strive to have the best flowers and also great customer service. We look forward to taking care of your flower needs in the future. Thank you!
Michelle
Date: May 06, 2020
Name:
Tamara D
State/Province:IN
Was beautiful even with having to substitute flowers! Delivered on time.
Michelle 's Reply:
Date: May 12, 2020, 12:43 pm
Tamara,
Thank you so much for leaving us a review. We are so happy you liked your flowers and appreciate your understanding about needing to make substitutions. We are also so happy that your order was delivered on time. We look forward to taking care of your flower needs in the future.
Michelle
Date: May 05, 2020
Name:
Shelia D
State/Province:IN
The succulent planter was exactly what I ordered.
Michelle's Reply:
Date: May 05, 2020, 8:13 am
Shelia, Thank you for your review. We are so happy you are pleased with your planter. We look forward to creating something special for you again.
Thank you
Michelle Robertson
Date: Apr 30, 2020
Name:
Sherry S
State/Province:IN
My flowers were fresh, beautiful and creatively arranged.
Michelle 's Reply:
Date: Apr 30, 2020, 9:24 am
Sherry,
Thank you for taking the time to give us a review. We are so happy that you loved your flowers! We always love a happy customer. Thank you again!
Michelle Robertson
Date: Apr 29, 2020
Name:
Rebecca S
State/Province:IN
My bouquet was the most beautiful arranged I have received!Brownsburg Flowershop has never dissapointed!
Michelle's Reply:
Date: Apr 29, 2020, 2:04 pm
Rebecca, Thank you for the great review. We will continue to keep the best possible flowers available for our customers, as well as great customer service. We look forward to bringing something to you again soon. Thank you again.
Michelle Robertson
Date: Apr 28, 2020
Name:
Megan S
State/Province:IN
I received a flower arrangement for my anniversary and they were beautiful! They were bright colors, and very fresh. They were arranged perfectly in a beautiful vase. I look forward to receiving flowers from Brownsburg Flower Shop in the future.
Michelle's Reply:
Date: Apr 28, 2020, 7:58 am
Hi Megan, Thank you for your review. We are thrilled you are pleased with your flowers! I hope they made your anniversary a little more special, we will continue to offer the best flowers as well as the best customer service so that every special day for you is even better with flowers.
Thank you again
Michelle Robertson
Date: Apr 28, 2020
Name:
Diana L
State/Province:MI
I truly appreciate the communication and the level of customer service I received during a very difficult time in our nation.
Michelle 's Reply:
Date: Apr 28, 2020, 3:32 pm
Diana,
Thank you for leaving such a nice review. We are so happy you were pleased with our services. It makes us feel good knowing we are helping brighten people's day during such a difficult time. Thank you again!
Michelle Robertson
Date: Apr 27, 2020
Name:
Kathleen W
State/Province:IL
Purchased an Easter Lily as a gift for a local family from remote location. Recipients loved it! Said the delivery service was considerate and helpful, the flower, fresh, and beautiful.
I had a very satisfactory on line ordering experience, as well as dealing with their staff via phone. Very helpful, understanding, and accommodating. Could not have ask for more.
Thank you.
Michelle's Reply:
Date: Apr 27, 2020, 12:15 pm
Kathleen, Wow thank you for such a great review! We appreciate your business and will continue to work hard to keep you happy with the best flowers as well as the best customer service possible. Thank you again.
Michelle Robertson
Date: Apr 27, 2020
Name:
Tina B
State/Province:IN
The flowers were absolutely beautiful! An array of sunny yellows to chase the dreariness away!
Michelle 's Reply:
Date: Apr 27, 2020, 12:18 pm
Tina, Thank you for your review. I love to hear people say our flowers brightened their day, that makes it all worth it for us! We will continue to offer the best flowers and the best possible customer service for our customers.
Thank you again
Michelle Robertson
Date: Apr 26, 2020
Name:
Cheryl D
State/Province:IN
Beautiful! Brightened my day!
Michelle 's Reply:
Date: Apr 27, 2020, 12:12 pm
Cheryl, Thank you so much for your review. And very happy the flowers brightened your day!
Thank you again.
Michelle Robertson
Date: Apr 25, 2020
Name:
Kristin C
State/Province:IN
Wonderful service!
Michelle's Reply:
Date: Apr 25, 2020, 8:58 am
Kristin, Thank you for your review. We appreciate your business and will continue to work hard to keep you happy with our great flowers and the best customer service.
Thank you again
Michelle Robertson
Date: Apr 25, 2020
Name:
Cathy T
State/Province:MI
My mother said the flowers were beautifully arranged and long-lasting.
Michelle's Reply:
Date: Apr 25, 2020, 9:01 am
Cathy,
Thank you for the great review. We appreciate your business and are thrilled your mother is pleased with her flowers! We will continue to work at offering the best flowers as well as great customer service. Thank you again.
Michelle Robertson
Date: Apr 21, 2020
Name:
tom h
State/Province:CO
Another beautiful arrangement by Brownsburg Flower shopo
Michelle 's Reply:
Date: Apr 25, 2020, 9:03 am
Tom, Thank you again for your continued trust in us that we will get the best possible flowers to your loved ones. We appreciate your business and will continue to work hard to keep it.
Thank you again.
Michelle
Date: Apr 17, 2020
Name:
Bob and Jeanne B
State/Province:IN
Beautiful selection, variety & color combination!
Michelle's Reply:
Date: Apr 18, 2020, 10:26 am
Bob and Jeanne, Thank you for your review and what a great compliment! We appreciate your business and look forward to helping you again.
Michelle Robertson
Date: Apr 13, 2020
Name:
Doug and Fay M
State/Province:IN
Beautiful arrangement, nice fresh flowers, delivered on time.
Date: Apr 12, 2020
Name:
Ann L
State/Province:IL
They called to let me know they didn't have flowers for the arrangement I ordered due to peak demand (I was late in ordering around Valentine's Day), but worked to match my mom's preferences and came through with an even better arrangement.
Michelle's Reply:
Date: Apr 13, 2020, 7:24 am
Ann, Thank you for your reviwew. We are so glad that you are pleased with your Mom's flowers and our service. We appreciate your business and will continue to work to always keep you happy. Thank you again, we look forward to your next order.
Michelle Robertson
Date: Apr 10, 2020
Name:
Darla P
State/Province:IN
Excellent arrangement and oh so beautiful! I appreciate the personal touch and confirmation of a potential spelling error on my card, they called directly to confirm the message.
Michelle's Reply:
Date: Apr 13, 2020, 7:26 am
Darla, Thank you for your review. We will continue to work hard at keeping you happy with both our flowers and our customer service your business is very important to us.
Thank you again.
Michelle Robertson
Date: Apr 02, 2020
Name:
Rhonda L
State/Province:IN
Very happy with communication, floral arrangement and delivery. I was contacted after online order to let me know some substitution was necessary. Flowers were beautiful and delivered very quickly and according to my delivery instructions. Very good experience overall.
Michelle 's Reply:
Date: Apr 30, 2020, 9:28 am
Rhonda,
Thank you for taking the time to leave us a review. We truly appreciate your kind comments. We also appreciate that you understood about substitutions needing to be made and are thrilled that you were so happy with our services. We look forward to taking care of your flower needs in the future.
Michelle Robertson
Date: Mar 29, 2020
Name:
Michelle K
State/Province:IN
Beautiful flowers! Great service!!
Michelle Robertson's Reply:
Date: Mar 30, 2020, 10:12 am
Michelle, Thank you for your review. We are so happy you were pleased with your flowers as well as our customer service. Your business is very important to us, we will continue to work hard for our customers. Thank you again.
Michelle Robertson
Date: Mar 05, 2020
Name:
Theofani P
State/Province:IL
Thanks for having an easy to navigate website. Also, thank you for the courteous message keeping me updated on a substitution that my order required. I appreciate the communication and professionalism.
Michelle's Reply:
Date: Mar 06, 2020, 7:37 am
Theofani, Thank you for a great review, we really appreciate your business and are so happy you were pleased with your experience with us. We will continue to offer the best flowers and customers service for you. We look forward to taking care of you again in the future. Thank you again.
Michelle Robertson
Date: Feb 28, 2020
Name:
Britney A
State/Province:IN
Ordering online was fast and easy. The flowered were delivered when requested and were so beautiful!! The flowers lasted for two weeks. Great experience!!
Michelle Robertson 's Reply:
Date: Mar 04, 2020, 10:55 am
Britney,
Thank you very much for taking the time to give us a review. We appreciate your comments and are so happy that you loved your flowers. We strive to provide top quality flowers for our customers and look forward to serving you again in the future.
Michelle Robertson
Date: Feb 27, 2020
Name:
Frank B
State/Province:IN
I really have nothing good to say. I ordered a colorful bouquet of flowers and received an all purple. Only got reimbursed $17 out of $109. Will not recommend to anyone. Highly disappointed
Michelle Robertson 's Reply:
Date: Feb 27, 2020, 1:56 pm
Hi Frank,
Thank you for your review. We are very sorry you were dissapointed in the arrangement we sent to your fiance. We appreciate your input regarding this issue and it has helped us learn how to better take care of customers in the future. Sorry again.
Michelle Robertson
Date: Feb 24, 2020
Name:
Katie H
State/Province:IN
Absolutely gorgeous, healthy, and creative arrangements. I’m always impressed with my gifts!
Michelle Robertson 's Reply:
Date: Feb 24, 2020, 9:16 am
Katie,
Thank you for taking the time to give us a review. We take pride in providing healthy and fresh flowers to our customers. We appreciate your positive feedback and will continue to do our best at providing top products for our customers. We look forward to serving you again in the future!
Date: Feb 24, 2020
Name:
Angela S
State/Province:IN
Lovely arrangement!
Michelle Robertson 's Reply:
Date: Feb 24, 2020, 9:17 am
Angela,
Thank for so much for taking the time to give us a review. We appreciate the feedback and look forward to serving you again in the future!
Date: Feb 23, 2020
Name:
Lisa R
State/Province:IN
Beautiful flower arrangement! My mom loved them!
Michelle Robertson 's Reply:
Date: Feb 24, 2020, 9:14 am
Lisa,
Thank you for taking the time to give us a review. We always love to hear back from our customers! We appreciate the kind words and will continue to do our very best to provide great flowers for our customers. We look forward to serving you again in the future!
Date: Feb 12, 2020
Name:
Marsha M
State/Province:IN
Very pleased with customer service.
Michelle's Reply:
Date: Feb 12, 2020, 7:47 am
Marsha, Thank you so much for your review. Customer service is huge with us, we want you to know how much we appreciate you!! Without you we do not have a business. We will continue to provide great flowers and gifts as well as the best possible customer service. Thank you again.
Michelle Robertson
Date: Feb 12, 2020
Name:
Heidi G
State/Province:IN
While me needed to substitute flowers, the end result was beautiful. I am so glad we found you!
Michelle's Reply:
Date: Feb 12, 2020, 8:28 am
Heidi, Thank you for the review, we very much appreciate your business. I'm so glad the substitutions we had to make turned out great for you. Thank you again.
Michelle Robertson
Date: Feb 09, 2020
Name:
Becky F
State/Province:IN
the flowers I received were fresh and lovely! holding their beauty well after several days!! so pleased!
Michelle's Reply:
Date: Feb 10, 2020, 3:15 pm
Becky, Thank you for the great review! I am so glad you are pleased with your flowers. We appreciate your business, we will continue to provide the best flowers and the best customer service.
Thank you again.
Michelle Robertson
Date: Feb 07, 2020
Name:
Kelley W
State/Province:IN
Great customer service and beautiful flowers. They sent a pic of the arrangement prior to delivering.
Michelle's Reply:
Date: Feb 07, 2020, 11:25 am
Kelley, Thank you for giving us a great review! We appreciate your business. I am thrilled you were so pleased we will continue to offer the best flowers as well as the best possible customer service.
Thank you again
Michelle Robertson
Date: Feb 06, 2020
Name:
Fran H
State/Province:FL
Excellent customer service and beautiful arrangement. Would buy from them again.
Date: Jan 30, 2020
Name:
James F
State/Province:IN
It was perfect!!
Michelle's Reply:
Date: Feb 05, 2020, 10:54 am
Thank you James!! I am so glad you were pleased with your order. We very much appreciate your business and will continue to provide the same great flowers as well as customer service.
Thank you again.
Michelle Robertson
Date: Jan 03, 2020
Name:
Chely F
State/Province:IN
Loved working with Brownsburg flower shop! I ordered online, which was super easy. Shortly after placing the order, they called to tell me they didn’t have some of the flowers in the arrangement I chose online due it being Xmas season. I trusted their judgement on what to use & my colleague loved her flowers! She thought they were beautiful.
Will be purchasing from Brownsburg Flower Shop again.
Michelle's Reply:
Date: Jan 06, 2020, 9:37 am
Chely, Thank you for taking the time to give us such a great review we appreciate your business and will continue to work to keep you happy every time you need flowers.
Thank you again.
Michelle Robertson
Date: Dec 06, 2019
Name:
Donna S
State/Province:IN
The wind chimes were beautiful and my friend loved them.
It was so easy to order them and it was delivered in a timely manner.
Michelle's Reply:
Date: Dec 06, 2019, 8:30 am
Donna, Thank you for taking the time to give us a great review. I am so glad you are pleased with the wind chimes and our service. We look forward to working for you again.
Thank you again!
Michelle Robertson
Date: Dec 01, 2019
Name:
Georgia L
State/Province:IN
Flowers were lovely
Michelle's Reply:
Date: Dec 02, 2019, 7:44 am
Georgia, Thank you for taking the time to give us a great review! We will continue to work hard to provide the best quality flowers as well as the best customer service we can. We very much value your business.
Thank you again.
Michelle Robertson
Date: Nov 30, 2019
Name:
Madison P
State/Province:IN
The Flower Shop’s customer service was amazing, even when I placed my order online. They contacted me to verify everything and notified me of any changes to the order. Everything was easy from ordering to flower delivery. My sister-in-law lived her beautiful arrangement.
Michelle's Reply:
Date: Nov 30, 2019, 8:16 am
Hi Madison, Thank you for the great review! We value your business and look forward to helping you again in the future, with the same great flowers as well as customer service always.
Thank you again
Michelle Robertson
Date: Nov 25, 2019
Name:
Janice M
State/Province:IN
The custom fruit basket was not worth the $85 I spent. I wish there would of been a better selection added as Custom to me means additional fruit that is different than the normal.
Michelle's Reply:
Date: Nov 26, 2019, 12:44 pm
Janice, I am very sorry you were not happy, there is a special instruction section where you can specify things you may like added to a order that are different from every day items. I will be happy to put a note on your account that we owe you something extra special next time you order. Again I am sorry for your disapointment and hope we can take care of you in the future.
Michelle Robertson
Date: Nov 22, 2019
Name:
Sydney P
State/Province:IN
Gorgeous arrangement
Michelle's Reply:
Date: Nov 22, 2019, 7:36 am
Sydney, Thank you for the great review, we very much appreciate your business! Can't wate to create something for you again.
Thanks much
Michelle Robertson
Date: Nov 18, 2019
Name:
Carolyn R
State/Province:IN
Brownsburg flower shop went above and beyond the expectations of their normal duty to ensure that my purchase got to my loved ones in a timely fashion. They even went to their house to drop it off. They are unbelievable and have great customer service!
Michelle 's Reply:
Date: Nov 18, 2019, 8:01 am
Carolyn, Thank you so much for your review. We very much appreciate your business and will continue to work at exceding your expectations.
Thank you again
Michelle Robertson
Date: Jul 03, 2019
Name:
Jennifer M
State/Province:IN
The plant was not at the service. I received an email that it was delivered to the church after the service was over and the reception was nearly over. I never saw it. I hope that it really was delivered and was given to the family. I selected the plant knowing there was nothing to arrange and gave plenty of notice to have it delivered well before the service began ~48 hours.
Michelle 's Reply:
Date: Jul 03, 2019, 8:30 am
Jennifer,
Our manager, Katie, was very happy to talk to you today over the phone and hopefully she cleared up the issue. If you have any other questions or concerns please feel free to contact me. We thank you for your review and take it very seriously.
Michelle
Date: Jun 14, 2019
Name:
Andra T
State/Province:IN
Flowers were delivered on time and looked gorgeous!
Date: May 24, 2019
Name:
Robert K
State/Province:IN
Beautiful flowers. The flowers lasted a long time.
Michelle 's Reply:
Date: May 24, 2019, 10:19 am
Robert,
Thank you for letting us know that you enjoyed the flowers. We are so happy to hear that they held up for you. We do everything we can to keep the quality of our flowers in great condition so they last for our customers! We look forward to taking care of your flower needs in the future and we thank you for your business.
Date: May 13, 2019
Name:
jane k
State/Province:IN
Beautiful
Michelle 's Reply:
Date: May 13, 2019, 12:59 pm
Jane,
Thank you for taking the time to let us know you loved your flowers! we look forward to taking care of your floral needs in the future.
Date: Apr 30, 2019
Name:
Sherry S
State/Province:IN
Flowers were a gift. They were fresh and beautiful. The arrangement was a creative assortment of flowers. Loved them.
Michelle 's Reply:
Date: May 13, 2019, 12:58 pm
Sherry,
Thank you for taking the time to let us know that you enjoyed your flowers. We are so happy to hear that. We look forward to serving you again in the future!
Date: Apr 19, 2019
Name:
Billie S
State/Province:IN
I have two sons who love to send me flowers. You never disappoint me with their beauty. My youngest son says you never have the bouquets shown on the website but you always call him to ask permission to send something else. Thank you for your great service.
Michelle's Reply:
Date: Apr 19, 2019, 11:15 am
Billie, Thank you for your kind words. We love doing flowers for you. We will continue to work to keep you and your son's happy with our flowers as well as our service.
Thank you again
Michelle Robertson
Date: Apr 19, 2019
Name:
W G
State/Province:TX
Ordered arrangement need to be changed due to your flower inventory. I received a call soliciting my approval, which I gave. My wife was very happy with the arrangement for her sister's service. Well done!
Michelle 's Reply:
Date: Apr 20, 2019, 6:24 am
WG. Thank you for your review. So glad your wife was pleased with the flowers, we appreciate your understanding how hard it is to keep all the flowers on our website in all the time it is absolutely impossible. When we can create beautiful arrangements with our customers understanding we love it. Thank you again, we will continue to provide great flowers and great customer service.
Michelle Robertson
Date: Apr 07, 2019
Name:
Virgie G
State/Province:IN
Very nice arrangement. Courteous delivery person.
Michelle's Reply:
Date: Apr 09, 2019, 8:07 am
Vergie, Thank you for your review. We always hear about our flowers it's great to hear about our drivers as well, they represent us just as much as our flowers do. We think they are awesome as well. Thank you again we look forward to sending you flowers again soon!
Michelle Robertson
Date: Mar 30, 2019
Name:
Michelle M
State/Province:IN
Almost every arrangement at that service was from BFS, and they were all gorgeous...fresh and vibrant! Grateful for their prompt delivery and accurate descriptions!
Michelle 's Reply:
Date: Mar 30, 2019, 10:14 am
Michelle, Thank you very much for your kind words we appreciate you taking the time to give us such a great review! We will continue to send the best quality flowers and the absolute best customer service. Thank you again we look forward to working with you again. Michelle Robertson
Date: Mar 17, 2019
Name:
Stephanie S
State/Province:IN
The bouquet that you delivered to me from my family for my birthday is beautiful!
Michelle's Reply:
Date: Mar 26, 2019, 11:19 am
Stephanie, Thank you so much for letting us know you are pleased with your flowers. We appreciate you taking the time to give us a review. We look forward to taking care of your flower needs in the future. Thank you again, Michelle Robertson
Date: Feb 27, 2019
Name:
Wendy M
State/Province:ID
Fantastic job! The arrangement I ordered was beautiful and on time. Thank you.
Michelle 's Reply:
Date: Feb 27, 2019, 8:10 am
Wendy,
Thank you for taking the time to give us a review. We appreciate hearing your feedback and are super happy that you liked the flowers that you ordered. Thank you for your business and we look forward to taking care of any of your flower needs in the future.
Michelle Robertson
Brownsburg Flower Shop
Date: Feb 16, 2019
Name:
Evelyn D
State/Province:IN
Great service and beautiful flowers.
Michelle 's Reply:
Date: Feb 16, 2019, 2:31 pm
Evelyn,
Thank you for taking the time to leave us a review. We are so glad that we could take care of you and that you enjoyed the flowers. We look forward to serving you again in the future!
Michelle Robertson
Brownsburg Flower Shop
Date: Feb 16, 2019
Name:
Linda O
State/Province:IN
Wife was very happy with floral arrangement and delivery made on time as promised.
Michelle 's Reply:
Date: Feb 18, 2019, 7:17 am
Linda,
Thank you for taking the time to give us your feedback. We are so glad you enjoyed the flowers and look forward to taking care of you in the future!
Michelle Robertson
Brownsburg Flower Shop
Date: Feb 09, 2019
Name:
Becky F
State/Province:IN
Delivered beautiful flowers, but 24 hrs later, all roses in arrangement were withering and are now drooping and look terrible. changing water did nothing.
Michelle's Reply:
Date: Feb 09, 2019, 11:42 am
Becky, We are sorry about this inconvenience. We would be more than happy to replace the roses. We will try to contact you to see when would be a good time to deliver them. Thank you.
Becky Fields's Reply:
Date: Feb 09, 2019, 12:53 pm
After giving a review stating that flowers had started wilting really quickly, I received a call from the flower shop and within the hour, fresh, beautiful replacement roses were delivered!! This is the service that guarantees a return shopping experience! THANK YOU!!!!
Michelle 's Reply:
Date: Feb 09, 2019, 1:22 pm
Becky,
We are so happy that we could replace the roses for you. Customer satisfaction is very important to us and we value you as our customer. Thank you for accepting the roses and giving us the opportunity to make it right. We look forward to serving you again in the future.
Date: Feb 04, 2019
Name:
Jennifer T
State/Province:IN
I was impressed with the substitution that was delivered today. Two thumbs up!!
Michelle 's Reply:
Date: Feb 09, 2019, 12:03 pm
Jennifer,
Thank you for your positive feedback. We always appreciate it when our customers let us know how we are doing. We are very happy that you were pleased with the substitutions of flowers. We always contact our customers when we have to change anything that they originally ordered. It is so hard to keep everything in stock that is listed on our website. Thank you for taking the time to give us a review. We look forward to taking care of you in the future!
Date: Jan 28, 2019
Name:
Shirley W
State/Province:IN
She liked her gifts. Thanks for doing a great job. A nice variety.
Michelle 's Reply:
Date: Jan 28, 2019, 9:24 am
Thank you for your feedback, we greatly appreciate it when our customers let us know how our service is for them. We are very glad that you liked what we sent out. We look forward to working with you in the future and appreciate your business.
Date: Jan 28, 2019
Name:
Heidi R
State/Province:IN
Very pleased witb the order and delivery time.
Michelle 's Reply:
Date: Feb 09, 2019, 12:04 pm
Heidi,
Thank you for taking the time to give us a review and let us know how we are doing. We are very pleased that you enjoyed the flowers and we look forward to taking care of you in the future!
Date: Jan 12, 2019
Name:
Lynn L
State/Province:IN
The arrangement I ordered was not available, but I was told the substitution was exquisite.
Michelle's Reply:
Date: Jan 19, 2019, 8:23 am
Lynn, Thank you for your order, and for taking the time to give us a review. I am so glad the substitution we had to make on your order was acceptable. It is so difficult to have everything in our cooler that is displayed on our website, great to hear when we do have to make substitutions that our customers are pleased with what we send. Thank you again for your order we look forward to working with you again,
Michelle Robertson
Date: Dec 11, 2018
Name:
Sue B
State/Province:IN
Very helpful and beautiful work every time!
Michelle's Reply:
Date: Dec 11, 2018, 4:11 pm
Sue, Thank you so much for your kind words. We appreciate your taking the time to give us a great review! Your business is very important to us we will continue to work hard to keep you totally happy with our flowers and service.
Thank you
Michelle Robertson
Date: Dec 10, 2018
Name:
Janet E
State/Province:IN
Beautiful and I am enjoying.
Michelle's Reply:
Date: Dec 11, 2018, 4:09 pm
Janet, thank you for the review. We appreciate your business and will continue to offer the best flowers and the best service possible.
Thank you again
Michelle Robertson
Date: Nov 27, 2018
Name:
Cindy A
State/Province:OH
Your service was impressive
Michelle's Reply:
Date: Nov 27, 2018, 12:53 pm
Cindy, Thank you for taking the time to give us a great review. We appreciate your business and will continue to work at making sure our customers get the absolute best service!
Thank you
Michelle Robertson
Date: Nov 19, 2018
Name:
Jessica V
State/Province:IN
Arrangement was beautiful!
Michelle's Reply:
Date: Nov 26, 2018, 1:14 pm
Jessica,
Thank you for taking the time to let us know that you enjoyed the flowers. We look forward to taking care of any future orders you may have and thank you for your business.
Date: Nov 08, 2018
Name:
Mary D
State/Province:IN
Easy to use website. Beautiful arrangement.
Michelle's Reply:
Date: Nov 08, 2018, 8:08 am
Mary, Thank you for taking the time to give us a review. So happy you were pleased with our website as well as your flowers! Thank you for giving us the opportunity to help you with your flowers we look forward to working with you again.
Michelle Robertson
Date: Oct 15, 2018
Name:
Brenda W
State/Province:IN
My daughter has sent me flowers before from you and they were not up to par, but this time it was a beautiful arrangement. Thank you!
Michelle's Reply:
Date: Oct 15, 2018, 12:51 pm
Thank you for taking the time to write us a review. We are very happy we met your expectations this time. If you don't mind could you tell us why the other arrangements were not up to par. That way we can work on that for the future for you. Thanks again.
Date: Oct 15, 2018
Name:
Jill S
State/Province:IN
I had a wonderful experience ordering flowers for my mother-in-law's birthday. I live out of town and read the positive reviews of the BBurg Flower Shop online. They followed up quickly when there was a question about the order & had it out for delivery within a few hours. Would definitely order from here again!
Michelle's Reply:
Date: Nov 26, 2018, 1:17 pm
Jill,
thank you for taking the time to let us know that you enjoyed the flowers. We appreciate your order and look forward to working with you in the future.
Date: Oct 12, 2018
Name:
Kyle R
State/Province:IN
Beautiful flowers, even called me to confirm a little change in the order which I greatly appreciated. I ordered in the morning and requested early afternoon and they accommodated the request. Great job!
Michelle's Reply:
Date: Oct 12, 2018, 11:59 am
We greatly appreciate you taking the time to give us a great review. We look forward to hearing from you again soon.
Thank you
Michelle Robertson
Date: Oct 12, 2018
Name:
Billie S
State/Province:IN
DBoth of my sons use your shop to spoil their Mom and I'm never disappointed. You do a beautiful job every time. Thank you.
Michelle's Reply:
Date: Oct 15, 2018, 12:53 pm
We greatly appreciate your review. It's always nice to hear from a satisfied customer. Thank you from everyone here!
Date: Oct 04, 2018
Name:
Mary S
State/Province:IN
Absolutely perfect. Colors selected match colors in living room sofa. Beautiful display. Hope it lasts forever. . . .Timely delivery. Courteous driver.
Michelle's Reply:
Date: Oct 04, 2018, 10:02 am
We greatly appreciate your kind, and positive review. We hope to hear from you again soon. Thanks again!
Date: Oct 03, 2018
Name:
Brad T
State/Province:GA
This was the recommended florist by the mortuary. The viewing was directly followed by the funeral. Being this was the recommended florist by the funeral home, I thought they would be in communication regarding the delivery time of the flowers. Instead, the flowers were delivered 4 hours after the funeral. I was never called and informed the flowers didn't arrive ontime.
The best I can tell, they dropped the flowers off late and charged me. I think they could have done better.
Michelle's Reply:
Date: Oct 04, 2018, 9:58 am
Hi Brad, Your flowers were delivered Wed. 8-19-18 at 9:30 AM. I am very sorry if there may have been some confusion. The flowers were delivered on time, however our system was slow that day due to high order volume and the delivery confirmation was delayed. We are working to get this resolved and appreciate you bringing this to our attention. Sorry for any inconvenience this may have caused. Thank you, Michelle Robertson.
Date: Sep 14, 2018
Name:
Lorie G
State/Province:IN
Beautiful plant! Thank you for your help with honoring our friend.
Date: Aug 12, 2018
Name:
Bellinda M
State/Province:IN
The flowers (roses) were beautiful and after a week still are!
Bellinda's Reply:
Date: Aug 13, 2018, 8:13 am
Thank you for taking the time to give us a review. We value your business and your opinion. We will continue to keep using the same high quality flowers as well as provide the best customer service.
Thank you again.
Michelle Robertson
Date: Aug 07, 2018
Name:
Trudy B
State/Province:IN
I appreciate the phone call to verify the location and to make sure it was ok to leave the delivery on the porch.
Michelle's Reply:
Date: Aug 08, 2018, 8:38 am
Trudy, Thank you for the review, we appreciate your business. We will continue to work hard to keep our customers happy with our flowers as well as our customer service. We look forward to your next order.
Thank you again
Michelle Robertson
Date: Jul 26, 2018
Name:
Rhonda N
State/Province:IN
This was my first time to place a flower order from a website. Although the flowers I ordered were not in stock, an employee contacted me within an hour to explain the situation. I left the decision to her to make a substitution that would look good. Later I heard from my friend and she was raving about how beautiful the flowers were. She loved them. Mission accomplished!
Michelle's Reply:
Date: Aug 08, 2018, 8:43 am
Rhonda, Thank you for the great review! I am so glad your experience using our website was a good one. We value your business and will continue to have the best flowers and customer service possible. We look forward to your next order.
Thank you again
Michelle Robertson
Date: Jul 09, 2018
Name:
Sherri H
State/Province:IN
BEAUTIFUL :) I've received 4 deliveries and they have all been wonderful.
Michelle's Reply:
Date: Jul 09, 2018, 8:31 am
Sherri, Thank you for your review it's always great to hear from our valued customers. We look forward to your next order and hope to hear from you soon.
Thank you again.
Michelle Robertson
Date: Jun 29, 2018
Name:
Karen H
State/Province:IN
My flower arrangement I ordered today for my friend was stunning. Great service and great quality flowers. Great place to order flowers. Highly recommended!
Date: Jun 29, 2018
Name:
Austin H
State/Province:IN
The flowers I ordered for my girlfriend were awesome! I appreciated the phone call I received about not being able to make the exact arrangement I ordered online. They made substitutions with my permission and it turned out better than expected. Highly recommended. Thank you!
Date: Jun 28, 2018
Name:
Erlene R
State/Province:FL
You called and said you couldn't do display as ordered.You would be substituting other flowers.
A picture of what arrangement you did would have been really nice since I have no idea what you sent.
I live in Florida so I did not attend the funeral for my nephew.
Thank you for your time,
Erlene Ratz
Date: Jun 19, 2018
Name:
CLARENCE E
State/Province:IN
Fast easy service, delivery was right on time, flower arrangement was beautiful and as pictured, no thorns about it, will use this shop again!!!
Date: May 14, 2018
Name:
Sherri H
State/Province:IN
This is the 3rd time of received flowers from Brownsburg Flower Shop and every time they have not only been beautiful, but have lasted 10-14 days :) I would highly recommend them to friends & family. Thank you
Date: May 09, 2018
Name:
Tricia C
State/Province:CA
Thank you for a beautiful arrangement!
Date: May 05, 2018
Name:
Jennifer B
State/Province:IN
They were so great! They did not have the exact arrangement I had picked out online and call me personally to make sure what they were going to arrange would be okay!
Michelle's Reply:
Date: May 05, 2018, 12:26 pm
Jennifer, Thank you for taking the time to give us a review. We are very happy everything worked out great with your order and will continue to work hard to make sure you are pleased with our flowers and our customer service in the future. Thanks again.
Date: Apr 30, 2018
Name:
Sherry S
State/Province:IN
The flowers looked great and are still beautiful. Delivery service was very nice and accommodating.
Michelle's Reply:
Date: May 05, 2018, 12:23 pm
Thank you so much for taking the time to give us a review. We appreciate your business, and we will continue to work hard to keep you happy with both our flowers and our service. Thank you again.
Date: Apr 25, 2018
Name:
Mike G
State/Province:IN
After I ordered this you called to let me know you didn't have the quintesssential spring arrangement. However, the arrangement you delivered was awesome and my wife loved it. BTW, it's now 4/25 and this arrangement still looks great. Longest lasting flowers I've ever seen.
Michelle's Reply:
Date: Apr 25, 2018, 9:02 am
Mike, Thank you very much for taking the time to give us a review. We value your business and will continue to work hard to keep you happy with our flowers as well as our service.
Michelle Robertson
Date: Apr 12, 2018
Name:
Dave S
State/Province:IN
My Mother loved the flowers... I however am concerned because it looked nothing like what I purchased online. I purposely went to your site instead of FTD so I knew what I was purchasing....
Michelle's Reply:
Date: Apr 12, 2018, 3:07 pm
Hi Dave, Thank you for your order. I am sorry we did not have the flowers available that were in the arrangement you chose. Our policy is to call any customers that order on our website, if we can not fill the order as pictured, to confirm that it is okay to make substitutions. I am sorry you did not get a call. I will be sure to mark your account that next time you order we do something extra above and beyond for you. Thank you again we will work hard to keep you happy with our flowers and our service.
Date: Mar 29, 2018
Name:
darla m
State/Province:IN
Beautiful arrangement
Michelle's Reply:
Date: Apr 02, 2018, 9:02 am
Thank you for taking the time to give us a review. We appreciate your business and will continue to strive to provide you with the best experience possible.
Thank you, Michelle Robertson
Date: Mar 24, 2018
Name:
Dave m
State/Province:CA
I understand about weather but also understand business. Very unhappy you could not make a delivery for my daughters baby shower today. I thought that’s what you did for a living. Thank you for nothing. Have a wonderful day. I know I won’t.
Michelle's Reply:
Date: Mar 24, 2018, 3:26 pm
I am in business to make money. However, there are times when my employees safety is more important than a sale of a flower arrangement. Due to the extreme weather conditions we were unable to fulfill your order today. Hopefully we can do something for you in the future. Our apologies.
Date: Mar 20, 2018
Name:
Steven m
State/Province:IN
Have used Brownsburg Flowers twice to surprise my sweetheart. She has been well pleased with everything she has received. Brownsburg Flowers have always exceeded expectations with both the flowers delivered and their helpful and friendly service.
Michelle's Reply:
Date: Mar 20, 2018, 7:52 am
Thank you for taking the time to give us a review! We will continue to work hard to keep you happy with our flowers as well as our customer service. We look forward to helping you again.
Michelle Robertson
Date: Mar 19, 2018
Name:
Leslie H
State/Province:IN
Excellent customer service. Beautiful flowers.
Michelle's Reply:
Date: Mar 20, 2018, 7:54 am
Thank you for taking the time to give us a review. We appreciate your business and will continue to work hard keeping you happy with our flowers as well as our customer service.
Michelle Robertson
Date: Mar 05, 2018
Name:
Dawn H
State/Province:IN
I've received two bouquets from Brownsburg Flower Shop in the past few months, and the flowers have been incredibly beautiful as have the vases. The flowers lasted for weeks with little work from me. I highly recommend this flower shop!
Date: Feb 27, 2018
Name:
Marc G
State/Province:IL
Perfect thanks
Michelle's Reply:
Date: Feb 27, 2018, 1:30 pm
Thank you very much for taking the time to give us a great review. We will continue to work hard to keep you happy with our flowers as well as our customer service. We look forward to helping you again.
Thank you, Michelle Robertson
Date: Feb 24, 2018
Name:
Christina R
State/Province:NC
The arrangement was as ordered and delivered on schedule.
Michelle's Reply:
Date: Feb 27, 2018, 1:31 pm
Thank you for taking the time to give us a great review! We will continue to work hard to keep you happy with our flowers as well as our customer service. We look forward to helping you again. Thank you, Michelle Robertson
Date: Feb 23, 2018
Name:
Brent C
State/Province:AZ
Easy to order, arrived on time, was told the flowers were beautiful. What's not to like. Great job. I have ordered from you in the past and will again in the future. Thank you.
Michelle's Reply:
Date: Feb 27, 2018, 1:33 pm
Thank you for taking the time to give us such a great review. We will keep working to be sure you are happy with our flowers as well as our customer service. We look forward to helping you again. Thanks Again! Michelle Robertson
Date: Feb 07, 2018
Name:
Laurie B
State/Province:IN
Awesome service...easy online ordering!
Date: Jan 23, 2018
Name:
Mary M
State/Province:IN
Happy with arrangement and quick delivery!
Michelle's Reply:
Date: Jan 23, 2018, 11:58 am
Thank you for taking the time to give us a review! We appreciate your business and will work hard to keep you happy with our flowers and our service
Thank you
Michelle
Date: Jan 19, 2018
Name:
Bruce C
State/Province:IN
you guys are awesome.... Thank you for your prompt service
Michelle's Reply:
Date: Jan 19, 2018, 9:46 am
Thank you so much for taking the time to give us such a great review. We appreciate your business and will work hard to keep you happy with our flowers as well as our service.
Thank you again
Michelle Robertson
Date: Jan 05, 2018
Name:
Kathleen P
State/Province:AB
Great service and beautiful arrangement.
Michelle's Reply:
Date: Jan 19, 2018, 9:48 am
Thank you so much for taking the time to give us a great review! We very much appreciate your business, we will work hard to keep you happy with our flowers as well as our service.
Date: Nov 08, 2017
Name:
Judy C
State/Province:IN
The flower arrangement was beautiful but the short length the flowers lasted was sad.
Date: Oct 27, 2017
Name:
Lauren A
State/Province:IN
The online ordering process was very easy.
Date: Oct 01, 2017
Name:
Becky A
State/Province:IN
Very pleased.
Michelle's Reply:
Date: Oct 02, 2017, 11:12 am
Thank you so much for taking the time to give us a review. We look forward to taking care of your flower orders in the future.
Michelle Robertson
Brownsburg Flower Shop
Date: Aug 06, 2017
Name:
Jamie F
State/Province:IN
Arrangement was pretty but the roses were already turning brown on edges when i received the bouquet.
Michelle's Reply:
Date: Aug 07, 2017, 12:42 pm
Jamie, I am very sorry you were not happy with the roses, we will replace them tomorrow 7/8/2017 Tuesday.
Thank you for letting us know.
Michelle Robertson
Date: Aug 03, 2017
Name:
E K B
State/Province:FL
Thank you for making time to chat on the phone to review our online order. You helped to assure that the flowers would arrive on short notice at the services as intended. The arrangement was beautiful and appreciated by all! Thank you for making the process easier from a distance during a difficult time!
Michelle's Reply:
Date: Aug 03, 2017, 11:36 am
Thank you so much for taking the time to give us a review.
It was a pleasure talking with you regarding your order. We look forward to working with you again.
Thank you
Michelle Robertson
Date: Jul 19, 2017
Name:
Leo M
State/Province:PA
I was very please and greatful that you have this service available for out of town friends and relatives of short hospital stay patients.
Thank You, arrangement was very beautiful.
Michelle's Reply:
Date: Jul 19, 2017, 8:39 am
Leo
Thank you for taking the time to give us a review. I am very happy you were pleased with our service and your arrangement. We look forward to helping you again.
Thank You!
Michelle Robertson
Date: Jun 10, 2017
Name:
Misty M
State/Province:IN
Beautiful flower arrangement with a wonderful fragrance!
Michelle's Reply:
Date: Jun 12, 2017, 8:01 am
Misty
Thank you for taking the time to give us a review. We appreciate your comments and look forward to helping you in the future.
Michelle Robertson
Date: May 31, 2017
Name:
Sandra H
State/Province:KS
Fruit arrived and was either under ripe, like the pineapple and pears that still weren't ripe a week later, or the grapes and oranges that were too ripe and partially moldy. When the basket was picked up the cellephane was so thin it broke open and fruit went everywhere. My guess is it was planned that way so a picture couldn't be taken off how bad the entire basket looked.
Michelle's Reply:
Date: May 31, 2017, 7:21 am
Sandra, I am very sorry you were not happy with the fruit basket. We would have been more then happy to replace everything immediately had we know you were unhappy. I would like to offer to send a flower arrangement of the same value for you, or a refund. Please let me know what we can do to make you happy.
Michelle Robertson 317-852-4169
Date: May 30, 2017
Name:
Brent C
State/Province:AZ
Very easy online ordering from Arizona for Mother's Day in Brownsburg. The flowers arrived at the nursing home on time and my mother loved them. Thank you for your excellent service.
Date: May 23, 2017
Name:
Cate D
State/Province:AZ
Very easy to select & order online. Delivered same day. The recipient conveyed the bouquet was lovely.
Date: May 11, 2017
Name:
Cindy P
State/Province:VA
Absolutely beautiful bouquet of flowers. Great online ordering. Gorgeous job!
Michelle's Reply:
Date: May 12, 2017, 6:46 am
Thank you for taking the time to let us know how we are doing. So very happy you are pleased with your flowers!
We look forward to your orders in the future.
Michelle Robertson
Date: Apr 24, 2017
Name:
Renee S
State/Province:IN
The arrangement was absolutely beautiful.
Michelle's Reply:
Date: Apr 24, 2017, 1:33 pm
Renee
Thank you so much for taking the time to give us a review. Your comments are much appreciated.
Thank you, we look forward to helping you again!
Date: Apr 11, 2017
Name:
Maxine S
State/Province:IN
Excellent service in creating the bouquet and delivering it.
Date: Apr 09, 2017
Name:
Michele D
State/Province:IN
Flowers's were in very poor shape. Extremely wilted on almost every one of the roses. Delivery driver was nice and on time.
Michelle's Reply:
Date: Apr 10, 2017, 1:05 pm
Michele, Thank you for your comments. I am very sorry you were not happy with your flowers, I wish you would have called us we would have been more then happy to replace your flowers immediately. I will note on your husbands account that we owe him a free arrangement next time.
Again thank you for your comments.
Michelle Robertson
Date: Mar 30, 2017
Name:
Misha G
State/Province:IN
The customized floral arrangement your team delivered was simply beautiful - my friend loved it! Thank you for always delivering outstanding craftsmanship and service.
Michelle's Reply:
Date: Mar 30, 2017, 2:26 pm
Misha
Thank you for taking the time to give us your comments we appreciate your business very much!! We look forward to taking care of you again soon.
Michelle Robertson
Date: Mar 05, 2017
Name:
Nicole G
State/Province:TN
Very helpful and kind on the phone.
Michelle 's Reply:
Date: Mar 13, 2017, 8:06 am
Nicole
Thank you for taking the time to let us know how our service was for you. We very much value you opinion and thank you for your order. Looking forward to helping you with all your floral needs.
Michelle Robertson
Date: Mar 01, 2017
Name:
Michael C
State/Province:IN
I was very pleased with the service from Brownsburg Flower Shop - I will shop here again!
Michelle's Reply:
Date: Mar 02, 2017, 1:42 pm
Thank you for your business and taking the time to give feedback. We look forward to helping you again.
Michelle Robertson
Date: Feb 28, 2017
Name:
Dallas G
State/Province:IN
The bouquet was great. Delivery was spot on. Thanks a lot!
Michelle 's Reply:
Date: Mar 02, 2017, 1:44 pm
Dallas
Thank you so much for your order, and thank you for the positive comments. We look forward to taking care of you again.
Michelle Robertson
Date: Feb 17, 2017
Name:
Cathy H
State/Province:IN
The flowers were beautiful! I did not receive flower food or the balloon my husband paid extra for.
Cathy Haskett
Michelle's Reply:
Date: Feb 17, 2017, 8:06 am
Cathy, I am sorry the balloon was not with your delivery I will be sure to refund the money! Thank you for letting us know about the balloon and the flower food we will be sure to do better in the future!! Glad you were happy with the flowers.
Thank you again.
Michelle Robertson
Date: Jan 17, 2017
Name:
Pamela S
State/Province:IN
They didn't have the planter I ordered so not sure what it looked like since I didn't get to attend the service & it was delivered an hour before the service was over. Not sure I would use them again.
Michelle Robertson's Reply:
Date: Jan 17, 2017, 12:39 pm
Pam, I would like to assure you the Croton Plant that you ordered was delivered by 3pm. as we had several things that went to the service. Unfortunatly sometimes things are not always braught out by the funeral home if they come at diferent times. I know Matthews was very busy that day with other viewings. We would like another chance to make you happy when you order again please ask for me (Michelle) and I will be sure to take extra care with your order, I look forward to hearing from you. Michelle Robertson
Date: Dec 27, 2016
Name:
Maxine S
State/Province:IN
Beautiful arrangement. Excellent service. Florist had to substitute the vase and called to make sure that was ok with me. I love working with these folks!
Michelle's Reply:
Date: Dec 30, 2016, 8:11 am
Thank you Maxine, We appreciate your kind words, we value you as a customer.
Michelle Robertson
Date: Dec 09, 2016
Name:
Becky A
State/Province:IN
Very nice.
Michelle's Reply:
Date: Dec 12, 2016, 10:30 am
Thank you for your order. We look forward to helping you again!
Michelle Robertson
Date: Dec 03, 2016
Name:
Katie H
State/Province:IN
This was not my favorite floral arrangement. Normally I love love their selection but this time the two hydrangeas that were the focal point died the very next day leaving it looking empty.
Katie's Reply:
Date: Dec 07, 2016, 11:43 am
Katie, I am so sorry the Hydrangea did not do well for you, we work hard to be sure everything goes out fresh. If there is ever a problem in the future I would be more then happy to replace the flowers or the entire arrangement if need be, if you call and let us know, we want our customers happy! I will be sure to mark your name in our system that you get $20.00 off your next local delivery. I look forward to your future business. Michelle Robertson
Date: Nov 04, 2016
Name:
Andrew H
State/Province:IN
My wife loved the flowers. Will use this service again.
Michelle's Reply:
Date: Nov 15, 2016, 7:50 am
We thank you for your order and your positive review, we will always work hard to keep you happy with the quality of our flowers and our service to you. Thank you again.
Michelle Robertson
Date: Oct 11, 2016
Name:
Donald Y
State/Province:TX
exexcllant
Michelle's Reply:
Date: Oct 19, 2016, 12:50 pm
Thank you so much, we look forward to your next order!!
Michelle Robertson
Date: Sep 23, 2016
Name:
Deborah w
State/Province:IN
The bouquet was beautiful and delivered on time.
Date: Aug 17, 2016
Name:
Eric T
State/Province:OH
These flowers were great. She was thrilled. Thank you.
Date: Aug 01, 2016
Name:
Megan L
State/Province:IN
This arrangement was sent by my husband while he was out of state for the start of the school year. It was delivered quickly and on time. It is hands down one of freshest and most beautiful arrangement I have ever received. Thank you for providing such quality service and product! We will definitely be ordering from here again in the future.
Date: Jul 07, 2016
Name:
James B
State/Province:IN
Great service, nice product, very pleased.
Date: Jun 27, 2016
Name:
Marthaelena T
State/Province:IN
Was very pleased with the floral arrangement.
Date: May 22, 2016
Name:
Diane W
State/Province:WA
The feedback from those that saw them said they were beautiful! However the site I order from is never up to date. I order something and that particular flower is not available. They always call to confirm what I would like to change to which is fabulous. However I live in WA and the call is usually very early. ???? I do appreciate the service that I am given.
Michelle's Reply:
Date: May 26, 2016, 7:34 am
Diane, I really appreciate your comments. We will check the time zones before we call I am sorry we have woke you in the past. That is a great thing for us to start checking! We will do our best to keep a closer eye on some of the items on the site. Thank you again for your business.
Date: May 20, 2016
Name:
James L
State/Province:MA
perfect
Date: May 11, 2016
Name:
Mandy G
State/Province:IN
There was a mistake made when I ordered mother's day flowers on line; even though the delivered bouquet wasn't what I ordered, it was beautiful. I called the shop to see what I could do to make sure the mistake didn't happen again in the future. Not only were they helpful, but they delivered a corrected order to my mother- in -law at no extra charge. I was truly impressed with the way this was handled and I will highly recommend the Brownsburg Flower shop to my friends and family.
Michelle's Reply:
Date: May 12, 2016, 7:50 am
Mandy, Thank you for your business! Excited to help you with all your floral needs in the future!
Thanks again
Michelle
Date: May 10, 2016
Name:
Barry C
State/Province:GA
Michelle, Thank you, Thank you, Thank you, for the beautiful arrangement sent to my mother. I also, appreciate your kind and professional way in which you handled our situation and delivery.
Your excellent service is rare and remarkable.
Thank you Barry Crohn
Michelle's Reply:
Date: May 12, 2016, 7:52 am
Barry, So nice to work with you, glad you were happy with our service we all work hard to keep our customers happy!
Looking forward to helping you with all your floral needs.
Thanks Again
Michelle
Date: May 10, 2016
Name:
Barry C
State/Province:GA
Michelle, Thank you, Thank you, Thank you, for the beautiful arrangement sent to my mother. I also, appreciate your kind and professional way in which you handled our situation and delivery.
Your excellent service is rare and remarkable.
Thank you Barry Crohn
Date: May 09, 2016
Name:
Christina S
State/Province:IN
The flowers looked and smelled great
Date: Mar 24, 2016
Name:
Susan T
State/Province:IN
Everything went great, wasn't until i went into the Flower shop because of a question I had, then I found out u didn't deliver Greefield, it would have been easier if the Website had said that because my stone would have never been delivered.
Michelle's Reply:
Date: Mar 24, 2016, 3:57 pm
We are so glad you came in to see us. We would have called you about the delivery situation as soon as we saw your order. Thank you again for your order it was nice meeting you!
Date: Mar 03, 2016
Name:
Stephanie B
State/Province:IN
Beautiful arrangement. Very pleased. I also liked that i got an email when flowers were delivered.
Date: Feb 03, 2016
Name:
Casandra C
State/Province:TX
Love the same day service, communication on delivery time or confirmation would have been nice
Date: Jan 21, 2016
Name:
Chelsea S
State/Province:IN
I spoke with Michelle, who was prompt, friendly, and professional! I called the florist around 3:00pm hoping for next day delivery to a funeral. Without asking she offered to take my delivery to the viewing which started at 5:00pm that same day. Excellent service!
Date: Jan 09, 2016
Name:
james p
State/Province:IN
Thank you Michelle and all at Brownsburg Flower Shop! Have a Great 2016! Jim
Date: Nov 30, 2015
Name:
Marie S
State/Province:IN
My son uses your shop for all the special occasions in my life and you have always done a beautiful job. Thank you
Date: Nov 28, 2015
Name:
Mary A
State/Province:IN
The get-well planter was delivered on time and well received! I would use them again as I was pleased with the service and product!!
Date: Oct 28, 2015
Name:
Lauren R
State/Province:CA
EXCEPTIONAL SERVICE!!! I mistakingly entered the wrong house number for the delivery. The driver called me and gave me a couple minutes to find the correct number. Phew! Thanks so much!
Date: Oct 28, 2015
Name:
Jeannine H
State/Province:IN
You guys were great. My daughter loved her gift basket. Thank you so much.
Date: Oct 08, 2015
Name:
Pam E
State/Province:IN
Flowers were wilted when they arrived at the funeral home... Brownsburg Floral did come out and replace them once they were notified.
Date: Oct 06, 2015
Name:
Brooke R
State/Province:IN
Stunningly gorgeous flowers!
Date: Sep 17, 2015
Name:
Linda P
State/Province:IN
I recieved 2 floral arrangements for my birthday. Both were very lovely. Well satisfied
Date: Jun 11, 2015
Name:
Richard L
State/Province:NH
The person I sent the flowers to couldn't rave enough about how beautiful they were. Thank You!!!
Date: May 21, 2015
Name:
Cheryl K
State/Province:IN
The product and service met my expectations.
Date: May 13, 2015
Name:
Linda M
State/Province:MO
My friend was out of town unexpectedly on the day I asked for delivery. Thank you for being so accommodating and changing the delivery to the following week with no extra charges. I REALLY appreciate it!
Date: Apr 11, 2015
Name:
Amber S
State/Province:IN
Beautiful flowers!
Date: Mar 27, 2015
Name:
Michael S
State/Province:OH
It was deluvered quickly and it looked nice but there was not very much blue in the flowers.
Date: Feb 18, 2015
Name:
Dena T
State/Province:IN
My flower bouquet is beautiful. Flowers were fresh and neatly arranged. I received a call regarding them being delivered and flowers arrived less than 15 minutes later.
Date: Feb 18, 2015
Name:
Cassandra E
State/Province:IL
Thank you for your prompt service during the busy season of valentines day. They even contacted me to let me know they needed to make substitutions on the bouquet I ordered.
Date: Feb 12, 2015
Name:
Brett G
State/Province:IL
I requested the flowers to be delivered before 12n and they were not delivered until about 3:30. The order was placed a week ahead. The day of the order I get a call asking whether Kara was a student or teacher (teacher). I did not get message. Part of getting the delivery earlier was to allow her to bask in the glow of coworkers knowing it was her birthday and her father loves her. So, my suggestion, review orders when they come in, not when they are set to go out. Less stress for everyone.
Thank you
Michelle Robertson's Reply:
Date: Feb 12, 2015, 4:34 pm
I am sorry that you did not get a call when the order came in . We do have to call to verify the recipient is a student or employee, the school does not allow students to receive flowers so we always have to check and yes we should have called when we received the order. The flowers were delivered at 10:45 and signed by a K. Green who must have been working in the office. I am sorry your daughter was not notified that she had a delivery that was there for her to enjoy for the day. We appreciate your business and your input and hope we can take care of you again. Michelle Robertson
Date: Jan 05, 2015
Name:
Keith V
State/Province:IN
Great service! Flowers were beautiful and arrived when promised. Brownsburg Flower Shop is my go to place for ALL occasions when I need to send flowers!
Date: Dec 22, 2014
Name:
Emerson P
State/Province:IN
Great service.. As always
Date: Dec 02, 2014
Name:
Karen M
State/Province:GA
I called near closing time the day before Thanksgiving and was given extreme courtesy and helpfulness in fulfilling an order for a funeral. The plant and basket I ordered was perfect and very nice. Thank you "Karen" for your kindness and help.
Date: Nov 23, 2014
Name:
Sandra C
State/Province:MI
My mom loved her flowers and it was great next day service.
Date: Oct 15, 2014
Name:
Lana Y
State/Province:NC
Awesome customer service. The flowers were beautiful.
Date: Aug 20, 2014
Name:
Carey D
State/Province:IN
Gift was very nice but I received one that was supposed to be delivered to Justin Dunn. One card had my name & address on it and another card has his name on it. So I'm afraid I received something that I wasn't supposed to get and the same thing happened to him.
Michelle's Reply:
Date: Aug 26, 2014, 1:16 pm
Thank you for letting us know about this. We work very hard to not make mistakes of this nature. I very much appreciate your letting me know about it. The orders for you and Justin Dunn were both addressed to the same address and the person at that address was nice enough to give us the correct addresses for both of you. There must have unfortunately been a mix up on our part in changing the cards to the new addresses. Again please accept my apology and I hope you enjoyed the gift basket.
Carey's Reply:
Date: Aug 26, 2014, 1:25 pm
Thank you Michelle. I did enjoy it! :)
Date: May 12, 2014
Name:
Sue B
State/Province:IN
Flowers were beautiful and very fresh.
Date: Mar 14, 2014
Name:
Melanie A
State/Province:IN
Beautiful arrangement and wonderful service!
Date: Feb 17, 2014
Name:
Rick M
State/Province:IN
You guys amazed me, both with your beautiful flowers and also the way you handle any issues that might arise during a transaction! Thank you much and I will buy all my future flowers from you! Five stars for sure!
Date: Feb 03, 2014
Name:
Carolyn A
State/Province:IN
My experience in sending flowers through your shop was and always has been excellent. You provide friendly, courteous, prompt service and always do your very best to fulfill my order(s). I never consider using any other florist when I need to order flowers. Thank you for your superb service.
Date: Jan 03, 2014
Name:
Cindy F
State/Province:IN
The service was excellent and the floral center piece was gorgeous. I would definately use your florist again.
Date: Dec 23, 2013
Name:
Robert D
State/Province:IN
Flowers are fresh, arrangement very cute. Delivery person reminded me to water them every other day and was very cordial.
Date: Oct 11, 2013
Name:
Robert O
State/Province:ME
The flower shops web site was very user friendly. It was close to the recipients address and they did not charge excessive fees for local delivery as national flower shops do. Great service, excellent flowers.
Date: Oct 07, 2013
Name:
Laura D
State/Province:IL
When my friend sent me a photo of flowers, they looked beautiful as usual but I was disappointed that there was very little orange and fall type arrangement.
Date: Aug 20, 2013
Name:
Melissa B
State/Province:IN
I ordered two arrangements from your shop for a funeral. I have never ordered from your shop before, but I was told you were handling the flowers for the family. You did an excellent job of coordinating my arrangements with those the family ordered. All the flowers combined for a beautiful tribute at the church.
Date: May 02, 2013
Name:
miss e
State/Province:IN
I live in England and wanted to send a basket of flowers to my parents to let them know I'm still thinking of them. I ordered them in the morning (we're 5 hours ahead here) and they were delivered the same day! Fantastic service and the flowers looked lovely. I will be using Brownsburg Flowers again, as they are local to my parents and are a very good price!
Date: Apr 29, 2013
Name:
Martha G
State/Province:IN
Ginger and my floral arrangement was sent to our office for Administrative Assistant Day. The flowers were lovely and so bright and colorful! After 5 days, the bouquet still looks nice.
Martha Craig
Date: Apr 25, 2013
Name:
Michael H
State/Province:IN
Date: Apr 10, 2013
Name:
Jennifer F
State/Province:IN
Our arrangement was for a funeral; Our family always likes to send a living memorial, and the Azalea was perfect, Beautiful! Thank you
Date: Mar 19, 2013
Name:
Diana S
State/Province:VA
My sister loved the beautiful arrangement. Arrived on time. Easy to order online. Thank you!!
Date: Feb 27, 2013
Name:
Colleen C
State/Province:NV
very beautiful arrangement, I received a call from Sara (very nice person) who said they did not have the exact color in the picture shown... I said make it nice and that is what they did..my daughter loved it
Date: Feb 11, 2013
Name:
Diana S
State/Province:IN
Very efficient service from your flower shop.
Date: Feb 05, 2013
Name:
Rachelle C
State/Province:AB
My friend in Brownsburg was thrilled with your fruit basket, she said it was so heavy she could barely lift it and she felt like she was back in California with all that wonderful fresh fruit! Great report from her! Tx a million,
Rachelle Capp
Canada
Date: Jan 25, 2013
Name:
Mary F
State/Province:IN
The arrangement was darling - sweetly done ....
Date: Nov 09, 2012
Name:
Cathy T
State/Province:MI
My mother said the flowers were very colorful and that it was a lovely bouquet. Thank you for helping to make her 84th Birthday brighter.
Cathy
Date: Oct 26, 2012
Name:
Janet K
State/Province:IN
Date: Oct 06, 2012
Name:
Vicki D
State/Province:GA
My brother sent me a picture of the arrangement, since we were not able to make the trip to Indiana for the funeral. The arrangement was beautiful! We were very happy with it. Thanks for doing such a great job!
Date: Aug 08, 2012
Name:
Michael B
State/Province:CA
Very nicely done and very prompt delivery.. I will most defiantly use you service again...Thank you
Date: May 15, 2012
Name:
Judith P
State/Province:IN
Flowers arrived on time and were in excellent shape. Very pleased with them.By the way, I had ordered flowers for my sister-in-law a week ago and they were wired to Baton Rouge and she called to tell how beautiful they were.
Thanks for your good service.
Date: May 05, 2012
Name:
Emily S
State/Province:IN
The candy bar basket arrived on time and with more candy than I expected! Very cute! I was a little disappointed that it did not come in a smiley face mug like I expected though.
Date: Jan 27, 2012
Name:
Jane W
State/Province:IL
The fruit basket arrived on time, where I asked for it to go (private family area of funeral home for where family rests in between things), and my friend said it was all great.
